Craftsman's Choice, Inc.

Customer experiences with Craftsman’s Choice were predominantly positive and focused on professional service, high workmanship quality, and helpful customer care. Key details include:

- Services and outcomes: Siding installations (notably James Hardie), windows, gutters, trim, and related repairs; several projects described as high quality with durable results and good eye for detail. Several homeowners cited successful matches for historic homes and long-lasting materials.

- Team and leadership: Repeated praise for Ben (owner) and for project managers such as Warren and Ryan; crews described as punctual, hard-working, and courteous. Several reviews highlighted clear communication and collaborative problem-solving during projects.

- Process and communication: Many clients noted timely responses, thorough explanations, and helpful guidance on material selection and project planning. Some reviews mentioned customization and flexibility (e.g., coordinating with electricians, payment terms). One reviewer reported excellent post-project support, including warranty-related service.

- Quality control and reliability: Clean job sites, careful cleanup, and attention to detail were frequently mentioned; some homeowners emphasized that crews were trustworthy and minimized disruption.

- Reputation and referrals: Numerous customers stated they would hire Craftsman’s Choice again and would recommend them to others; several projects led to repeat business or additional work.

- Notable negatives: One review reported a near-mmiss with a company truck at a stop sign, indicating potential safety concerns in that instance. Another reviewer described a lack of response to quote requests over several months, leading to disappointment in customer service.

- Credentials and capabilities: The company is described as an Elite James Hardie contractor with competitive quotes and willingness to accommodate special requests; they also assisted with insurance discussions and coordination during complex projects.

Overall, customers describe Craftsman’s Choice as a professional, skilled contractor with strong attention to detail and reliable service, alongside a few isolated issues regarding safety incident reporting and quotation follow-up.