Top Siding Repair Services in West Valley City

New Look Siding provides siding installation and related exterior work (vinyl siding, board-and-batten, aluminum siding) and occasionally stucco-related projects, often including insulation, waterproof barriers, soffits, fascia, and gutters. Reviews describe the team as highly communicative and responsive, with Erik or project managers maintaining clear updates throughout the process, including work on historic homes and HOA projects. Customers report high-quality workmanship, timely starts, and collaborative design discussions, with pricing generally described as fair and worth the value. The primary drawback mentioned is a single instance of no response to contact; no warranties are specified in the reviews.

- Services described: Roofing (including tear-offs, re-roofs, vents, flashing), siding work, window installation, and gutters/drainage.

- Common issues reported:
- Window work: multiple claims of incorrect measurements, gaps filled with improvised materials, and statements that installation did not follow manufacturer recommendations; some accounts say homeowners were told to disassemble or redo parts of the home due to the mistakes.
- Roofing: several instances of over- or under-venting (adding vents where not needed, removing or altering attic vents), leaks after completion, and complaints that ridge caps or flashing were not installed correctly or to code; notes of nails and debris left around the site and underlayment damage.
- General workmanship: references to using non-standard or reused components, not following manufacturer specs, and jobs that stayed/leaked long after completion.

- Warranty and follow-up:
- Frequent reports of warranty disputes or being charged for repairs that were promised under warranty.
- Some customers felt promised fixes were not honored or timely, with later repairs not resolving the issue.

- Customer service and communication:
- Numerous mentions of rude or condescending behavior, poor communication, and difficulty scheduling or keeping appointments (including no-shows and delayed responses).
- Several accounts describe project managers or company representatives as unhelpful or dismissive when issues were raised.

- Notable positive experiences:
- A minority of reviews praise gutter work for being quick, well-done, and reasonably priced.
- A few accounts describe prompt, courteous, and professional service for roofing or siding in isolation, with satisfactory results and value.

- Overall impression:
- The feedback patterns suggest mixed experiences but a predominance of negative reports focused on workmanship, improper or unsafe installations, post-project leaks, and contentious warranty or service after completion. A smaller subset notes satisfactory experiences, particularly with gutters or specific crews. Potential customers may want thorough references, written scope and warranties, and confirmation of adherence to manufacturer specifications before proceeding.

- The experiences are mixed: several customers praise The Roof Hounds (formerly Roof Pups) for professionalism, clear communication, timely work, and high-quality results, especially on roofing and gutters, with thorough clean-up and good warranties.
- Positive process details frequently cited include detailed initial explanations, transparent materials and cost discussions, financing options, non-pushy estimates, virtual project updates with photos, and on-site crews that were respectful and thorough.
- Some customers reported strong value for money, with praise for timely completion, especially when the team went beyond expectations (e.g., extending work to carport/patio, and timely follow-up).
- A number of reviews highlight practical positives such as on-time performance, professional crews (e.g., Omar’s team), and final work that matched or exceeded expectations.
- There are several negative reports emphasizing delays and lack of communication: one customer waited well past a promised six-week window for window installation and felt phone calls/emails were ignored.
- There are serious complaints about financing practices, including promises of favorable terms that were not honored (higher monthly payments, higher interest, shorter terms), alleged pressure to sign, and claims of misinformation; at least one reviewer alleged a lien risk tied to a financing company.
- One full-file complaint described deceptive behavior and name changes (from Roofing Pup/ Roof Pups to Roof Hounds), with claims of coercive sales tactics and promises not kept, leading to a strong warning to stay away.
- Some reviewers emphasize caution and due diligence: verify final contract terms in writing, confirm financing details, and ensure timeline commitments are documented.
- Overall sentiment: many customers would recommend for reliable, high-quality roofing work, but several accounts warn of reliability and financing concerns that warrant careful vetting before engaging.

- Overall, reviews show mixed experiences with Northern Exteriors: strong workmanship and design results on decks and exteriors, but inconsistent communication and project management.

- Positive aspects highlighted:
- High-quality results on decks (leveling, timber/Hardy board work) and exterior remodels; crews described as punctual and thorough; sites left clean.
- Responsive and helpful staff at times (notable mentions of Cam, Justin, Jeff, Clive) who provided design guidance, addressed concerns quickly, and kept projects within budget.
- Some customers benefited from assistance with insurance claims (notably Justin helping with roof claims) and reported favorable quotes and value.
- Several projects started and finished on time, with praise for follow-through and the ability to fix issues to satisfaction.
- Multiple customers said they would or did recommend the company to friends and real estate clients.

- Common concerns or negative experiences:
- Inconsistent communication: some customers experienced ghosting, vague updates, or long delays in scheduling and progress notifications; project manager changes were noted in a few cases.
- Scheduling delays and deposit issues: reports of long wait times between deposit and actual work, with some deposits reportedly refunded after disputes.
- Scope and sales concerns: a number of reviewers claimed misrepresentation or upselling (e.g., urging full replacement or insurance-driven work when repair was requested); at least one case involved disappointment over not receiving a repair estimate or being told repair was not offered.
- Some customers felt the company did not provide clear expectations or a firm timeline, leading to frustration or considering other contractors.

- Practical guidance for potential customers:
- Obtain a detailed written scope of work, including whether the project is a repair or replacement, and a firm timeline.
- Confirm who will manage the project and how communications will be handled; request regular, scheduled updates.
- Clarify deposit terms, payment schedule, and refund policies upfront.
- Check references and request examples of similar projects; ask about post-completion follow-up and warranty.

- Bottom line: Many customers praise the craftsmanship and results, with specific commendations for certain project managers and staff, but a notable portion report communication and scheduling challenges, as well as concerns about scope and sales practices.

Avalanche Roofing’s customer feedback portrays a consistently positive experience focused on professionalism, responsiveness, and value. Clients describe Alex and the team as knowledgeable about roofing products, honest in evaluations, and patient with decision-making. The crew is repeatedly praised for arriving on time, completing work promptly (often within a few days or even in one day for certain jobs), and for thorough cleanup, including nail pickups with magnets and leaving yards spotless. Pricing is frequently highlighted as fair or the lowest among multiple bids, with several customers noting they beat other quotes by significant margins. The company is also noted for clear communication and strong reliability, with references from realtors and multiple mentions of repeat business.

Practical takeaways for potential customers include: expect quick scheduling and fast completion times, especially for roof and gutter work; the team is willing to discuss options openly and provide honest guidance; you’ll likely receive a detailed, competitive quote and experience transparent, responsive communication throughout the project. Work cited includes roof replacement, gutter installation or repair, leak fixes, and even removal of ancillary components (such as a swamp cooler) as part of the project. Overall, customers report high satisfaction with the final results and recommend Avalanche Roofing for residential roofing needs in the Salt Lake City area.

The Roof Doctor is consistently described as a reliable roofing contractor with broad capabilities including shingles installation, flashing repair, vent installation, chimney leak patching, fascia and soffit/eaves work, gutters, and metal trim, with additional testimonials noting roof replacement for wind-related damage and even carport roof work.

Customer experiences emphasize high workmanship quality and a professional approach. Reported outcomes include effective leak diagnosis and repairs, durable results (e.g., no leaks after service), and aesthetically pleasing finishes. Several testimonials mention successful coordination with insurance providers and guidance through the process.

Pricing is repeatedly characterized as fair or reasonable, with many customers receiving free inspections and transparent, detailed, itemized estimates. The ability to work within insurance requirements and budgets is highlighted as a practical advantage.

Communication and responsiveness are notable strengths. Customers describe staff as knowledgeable, friendly, and courteous, with proactive updates, timely on-site visits, and clear explanations of issues and options. Names frequently cited for positive interactions include Rob, Oz Villalobos, Riley, Chris (often a project manager or lead), and the owner, with several testimonials praising their support through claims and scheduling.

Timeliness and reliability are common themes. Quotes and work plans are cited as being followed through on schedule, with completed projects often described as finished on or before promised dates, and post-service cleanups noted in some cases.

Overall sentiment is highly favorable, with multiple recommendations to homeowners and even general contractors. Customers frequently express willingness to refer The Roof Doctor to others and to engage them again for future roofing needs.

Roberts Brothers is reviewed for siding and gutter work. Reviews reference wood siding installed about two years ago and more recent gutter installation. Customers praise craftsmanship and high satisfaction (five-star ratings), with no negative feedback in these excerpts. No explicit pricing, warranties, response times, or maintenance tips are provided in the reviews.

- Estimate process: responsive with a quick turnaround.
- Exterior siding (Sugarhouse): siding redone; results described as amazing; praised for timely delivery, friendliness, experience, and competitive price; customer would hire again and highly recommends Daniel.
- Remodel (Millcreek): team described as fantastic to work with; provided clear advice and listened to preferences; delivered on expectations; noted for high-quality craftsmanship and overall great experience.

- Customer feedback consistently highlights professional, knowledgeable, and friendly sales representatives (notably Jason and Shane), with reps described as punctual, respectful, and well-presented.
- Reps are praised for thorough, detail-rich explanations of products, options, warranties, and service, as well as clear presentations and demonstrations.
- Many customers report helpful guidance on costs and financing, plus clear quotes and contract explanations.
- Several testimonials indicate confidence in proceeding with projects such as window replacements or gutter work after these consultations.
- Workmanship-related comments are generally positive, with notes of “no complaints” and satisfaction with the results seen so far.
- A minority critique exists: one customer found a sales presentation overly long and intrusive, including an uncomfortable personal question, and felt the process was too time-consuming; another remark notes concerns about the high cost of windows.
- Overall, experiences emphasize informative consultations, professional demeanor, and preparedness, with some customers still in the decision-making phase.

- Pricing and quotes: consistently described as honest and transparent, with no hidden costs; multiple options provided to fit needs.
- Communication: frequent, clear updates and responsive interactions; dedicated points of contact mentioned (e.g., Brad, Zack, Brayam, Daniel, Hayden).
- Scheduling and workflow: projects completed on or ahead of schedule; crews arrived on time and worked efficiently; problem-solving approach used for unique situations.
- Quality of work: high craftsmanship and attention to detail; thorough installation with updates to underlying materials (e.g., plywood and barrier layers) to meet code; finished results described as clean, durable, and visually transformative.
- Customer experience: perceived as professional, easy to work with, and customer-focused; often highlighted as a family-owned business with genuine care for clients.
- Outcomes and recommendations: homes look brand new or significantly refreshed; receive compliments from neighbors; strong willingness to recommend the company and reuse their services.

Summary of customer experiences

- Services performed: Exterior remodeling focused on siding replacement (including Hardie board in at least one project), rain gutters, fascia, soffit, and related trim; projects also included wraps and updates to bay windows and other components.

- General impressions: Most customers describe seamless processes, on-time or efficiently completed work, no unexpected costs, and high-quality workmanship that enhances curb appeal. Clean-up after work is frequently praised.

- Positive details highlighted: Quick and professional gutter installation; attention to foundation considerations; transformations described as stunning with frequent compliments from neighbors; installers noted as thoughtful and thorough; several clients expressed willingness to reuse the company and recommend it.

- Notable negative or mixed experiences: At least one customer reported delayed scheduling, slow communication, and repeated attempts to get follow-up on gutter issues, ultimately describing the business as unresponsive. Another mentioned unfinished trim around outlets/mailbox and planned self-repair, indicating some finishing details may be lacking. A different account cited poor customer service and difficulty in obtaining post-install remediation after issues.

- Practical takeaways for potential customers: Expect high-quality siding and gutter workmanship with strong initial satisfaction, but verify communication timelines, responsiveness for post-install issues, and finishing details (such as trim work) before, during, and after the project. Request a written scope, timeline, and post-install support/warranty details.

The feedback for this siding repair business is mixed. Positive remarks emphasize high-quality workmanship and strong exterior expertise, with references to integrity and good customer service. Specific praise includes phrases like “They do great work,” “Very good customer service,” “Nice working people,” and “Great company… high integrity and trustworthy,” along with statements that the owners are excellent.

Negative experiences focus on communication and scheduling problems, delays, and incomplete work. Reported issues include missed appointments, long gaps between visits, unfulfilled promises to return, weather-related delays, and only partial completion (e.g., half the house plywooded). One customer noted ongoing difficulty reaching a supervisor (Emanuel Murrano) to finalize payment, and another complaint described gutters leaking after the project. A contractor reportedly replied that they only learned of the job that morning, highlighting coordination issues.

Practical takeaways for potential customers:
- Confirm a clear, written project timeline with defined milestones and contact points.
- Establish expected response times and a single point of contact to handle changes or delays.
- Ensure the full scope of work is completed and that protective measures (such as attic protection) are in place, with contingency plans for weather.
- Verify post-project items (e.g., gutter function) and any warranties or guarantees, and confirm payment procedures.
- Be aware that weather conditions may impact scheduling and progress, and plan accordingly.

Customer feedback on this siding/roofing/window company is mixed. Several reviewers praised specific representatives (e.g., Nick, Tony, Victor, Skylar, Jesse, Ian, Clint) for knowledgeable presentations of exclusive product options and for courteous, helpful service during estimates and consultations. Positive notes often highlight value and quality of their “exclusive” products for siding, roofing, and windows, and comfortable, low-pressure interactions during bids.

However, a number of reviews describe negative experiences. Common concerns include aggressive door-to-door sales tactics, persistent follow-up calls, and pressure to commit to projects. Several accounts report problems after signing on, such as color mismatches (notably drip edge color), improper or unpermitted work, and communication gaps with sales staff or installers. Some customers mention subcontractor involvement, language barriers, and difficulties obtaining warranty service or resolutions to issues. There are also serious allegations of improper handling of permits, potential misrepresentations, and harassment or excessive-contact practices, with one reviewer reporting long-term customer-service unresponsiveness.

Practical takeaways for potential customers:
- Expect options marketing around "exclusive" products for siding, roofing, and windows, and verify what is included in any estimate.
- Be prepared for potential aggressive sales tactics and set clear boundaries about follow-up communications and scheduling.
- Confirm permit requirements and whether permits will be pulled, and obtain a written scope of work with materials, colors, and expectations.
- Clarify who will perform the work (in-house crews vs. subcontractors) and request references for those crews.
- Review warranty terms (labor vs. manufacturer warranties) and process for post-installation service or repairs.
- Document all communications, review timelines for installation, and request copies of all contracts and change orders before work begins.