DaBella

Experiences with this siding repair business were mixed. Several customers praised staff for their knowledge and friendly approach, especially noting Nick, Tony, Jesse, Victor, Skylar, Ian, Zach, Shawn, and Clint for thorough explanations, helpful product information, and value from the company’s exclusive lines. Positive feedback also includes calm, low-pressure bids and clear discussions of options and costs.

However, other customers reported significant downsides. These included aggressive door-to-door sales tactics, repeated outreach and pressure to commit, and concerns about harassment. Several reviews described miscommunication or discrepancies in scope, color selections (notably drip edge colors), and product/install expectations. There were multiple complaints about permits and regulatory compliance, with at least one reference to no permit being pulled and concerns raised about permit-related issues.

Installation outcomes varied widely. Some customers experienced long timelines, delays, or negative effects during and after installation (e.g., improper color matching, mismeasured or missing windows, and other workmanship concerns). Post-project communication and service were inconsistent for several reviewers, including unanswered emails and questions about warranty coverage. There were particularly strong negative accounts alleging faulty documentation, misrepresented scope, and inadequate problem resolution; one review described attempted coercion and listed various regulatory and ethical concerns.

Practical considerations for potential customers:
- Verify permit status and regulatory compliance for any project; request documentation.
- Get a written, detailed scope of work and cost breakdown; confirm whether products shown are exclusive lines and if they meet your expectations (color, sample, warranty).
- Clarify whether installers are in-house staff or subcontractors, and who will be the point of contact during and after installation.
- Confirm warranty terms (labor and manufacturer) and the process for service or repairs if issues arise.
- Ask about timelines, potential delays, and how communication will be handled throughout the project.
- If you are sensitive to sales pressure, discuss expectations upfront and request a no-pressure consultation.

Overall, the company has both satisfied customers who value product knowledge and exclusivity, and dissatisfied customers who report aggressive sales tactics, permit and compliance concerns, and mixed installation outcomes.