DaBella

- Overall impression: The majority of experiences described are positive, focusing on knowledgeable staff, thorough installations, and noticeable value. A single negative incident was reported.

- Product and services highlighted: GlassWing exclusive window with claimed energy efficiency benefits; noise reduction from new windows; safety features in a walk-in shower; roofing tiles in at least one project; generally presented as high-quality, durable options.

- Staff and interactions: Repeated praise for several team members (e.g., Harley, Marchae, Riley, Brian Wills, Jaden, Raymond, Anthony, Rebecca, Isaia, Alan, Andrew, Tylor, Allan, Kobe, Zach, Derek, Davis). Customers describe staff as courteous, professional, knowledgeable, patient, and willing to accommodate special needs or scheduling.

- Installation and process details: Installations described as on-time or completed within a day; crews noted for being clean, organized, and thorough; installers often assisted with moving furniture and recalibrating blinds; office leadership (e.g., the GM) sometimes involved to ensure satisfaction; responsive communication during the process.

- Customer service and values: Many customers mention the company being family-owned, easy to work with, and focused on customer comfort and satisfaction; emphasis on educating customers about investments and potential savings.

- Notable concerns: One customer reported a negative interaction where a technician yelled at a disabled veteran and stated they would report the incident to the BBB; this stands in contrast to the generally positive feedback elsewhere.

- Practical takeaways for potential customers: Expect thorough product explanations and demonstrations (especially of GlassWing), clear installation timelines, attentive aftercare and cleanup, and readiness to accommodate scheduling and space considerations in the home. There is a strong emphasis on the potential long-term comfort and energy savings from upgraded windows and related home improvements.