Top Siding Repair Services in Rock Hill

- Overall, customer experiences are mixed. A number of reviews praise Rock Hill Roofing for professionalism, punctuality, quality work, thorough cleanup, fair pricing, and responsive service. Several customers specifically highlighted staff such as Steve, Jennelle, Heather, and Catherine as helpful and professional, with descriptions of the team being easy to work with and treating customers like family.

- Negative experiences appear in other reviews. Complaints include unprofessionalism, subcontracting work, inconsistent workmanship requiring rework, and a need for customers to inspect and verify work before crews leave. Several clients reported poor communication after placing deposits or signing contracts, with calls, emails, and texts often not returned and long delays between contract signing (e.g., July 2) and scheduling (e.g., October 14). Some reviewers alleged fraudulent behavior or deposits not being followed through with.

- Practical takeaways for potential customers:
- Obtain a written scope of work, timeline, and payment terms upfront.
- Expect and request clear communication plans and a designated point of contact.
- Confirm scheduling and follow up to avoid delays; verify how changes or delays will be handled.
- Request references and check them; ask about post-work cleanup and any warranties.
- Consider documenting conditions for acceptance of completed work and whether a final walk-through is required before payment.

- Overall, customer experiences with Southern Restoration, Inc. are mixed, ranging from highly positive to problematic. Many reviewers praise responsiveness, professionalism, and thorough workmanship, while a few report poor communication and unresolved issues.

- Services mentioned: roofing, gutters, siding repair, and related construction work. Several reviews note detailed inspections, accurate assessments, and help with insurance claims.

- Positive patterns:
- Prompt scheduling and on-site punctuality.
- Clear, ongoing communication during the project.
- Thorough inspections and honest assessments (e.g., identifying issues not requiring roof repair).
- High-quality workmanship, neat cleanup, and timely project completion (often ahead of schedule).
- Helpful staff (e.g., Kyle, Alex, Orvis) and good customer service.
- Some reports of assistance with insurance settlements and documentation (including official reports).

- Negative patterns:
- At least one reviewer experienced incomplete work with no resolution or refund.
- Reports of poor communication from certain staff (notably Kyle) and a lack of timely responses in some cases.

- Practical considerations for potential customers:
- Expect variable communication; confirm a single point of contact and written communication for scope, timeline, and decisions.
- Obtain a detailed written scope of work, milestones, and completion date; request a formal written estimate.
- Ask about warranties on work and any guarantees or certificates (e.g., for insurance claims).
- If insurance involvement is anticipated, clarify how the company interacts with the insurer and whether they provide official reports.
- Check references and prior project types (roofing, siding, gutters) relevant to your needs and ensure expectations are aligned before work begins.

Overall, customer feedback for Rhino Roofing is largely positive, with frequent praise for professionalism, communication, and workmanship across roofing, gutters, and siding-related work. Potential customers may find the following recurring details useful:

- Communication and project management: customers report regular Updates, clear explanations, and on-site leaders who check in throughout the day. Many note that the company guides them through insurance processes and keeps questions answered even after work is completed.

- Timeliness and scheduling: multiple reviews mention quick quotes, rapid start dates, and on-time arrival of installers. Work is described as finishing promptly, with some projects completed in a day or two.

- Work quality and site handling: reviewers highlight thorough workmanship, attention to detail (including gutters and siding), and thorough cleanups. Installers are described as courteous and professional.

- Insurance and pricing: several customers say Rhino Roofing coordinates with insurance and delivers fair pricing with high-quality results, offering long-term solutions and not pressuring customers to oversell.

- Additional services and referrals: some reviews mention gutters installed on-site with matching appearance and quick fabrication, and referrals to other needed trades (e.g., carpenters). The company is noted as veteran-owned and locally trusted.

- Notable negative experience: one reviewer reported that the actual crew used was subcontracted, arrived late and unprepared, and that communication was poor, raising concerns about subcontractor management and familiarity with the job.

Practical takeaway for potential customers:
- Confirm who will perform the work (in-house crew vs subcontractors) and request a detailed scope and schedule.
- Expect assistance with insurance claims and a streamlined process.
- Anticipate on-time arrivals, clean work areas, and responsive communication when things go as planned.

The customer described Justin as the on-site Project Manager who communicated well and was easy to reach, and noted that the roof replacement was completed quickly with no issues.

- Overall pattern: A mix of largely positive experiences centered on strong communication and proactive insurance navigation, with a few significant negative accounts regarding sales tactics, pricing, and post-sale transparency.

- Positive notes frequently mentioned:
- Prompt project execution (often completed in a day) and meticulous attention to detail.
- Clear, ongoing communication from specific representatives (e.g., Isa, Marlon Waters, Robin, Matt, Vladimir) and responsive follow-up after install.
- Assistance with insurance claims, including explanations of the process, involvement of public adjusters when needed, and persistent advocacy.
- High-quality workmanship and careful protection of landscaping; thorough post-install cleanup.
- Perceived honesty and competitive pricing from the outset (some reviewers highlighted transparent or favorable pricing).

- Notable endorsements of individuals:
- Isa helped with material options and samples.
- Marlon Waters described as a strong advocate and project lead for claims and installation.
- Robin praised for persistence with insurers.
- Vladimir and Matt were also highlighted for claim handling and on-site support.

- Critical or negative feedback encountered:
- One lengthy review alleged misleading sales practices, promises of internal repairs not offered, and difficulties with contract terms that allegedly increased final costs; concerns about communication tapering after initial payment and missing warranty paperwork.
- A separate review claimed a poor roof installation (wrong shingles) and repeated leaks, with ongoing service issues reported.
- A reviewer described issues with a gutter subcontractor’s access and a perception of pressure to accept additional repairs and cost shifting into the roof contract.

- Practical takeaways for potential customers:
- Expect help navigating insurance claims and potential involvement of public adjusters; confirm who will handle communications and how.
- Clarify scope of work up front (roof, gutters, internal repairs) and obtain written warranties and terms; beware of any promises that aren’t in writing.
- Verify final costs and any potential addition of related repairs to the roof price; request a detailed, fixed scope and itemized quote.
- Confirm post-install follow-up commitments and who to contact for warranty or cleanup issues.

- Overall impression: The majority of reviews emphasize professional service, effective communication, and solid project outcomes, particularly around insurance coordination and rapid completion. A minority report concerns about sales tactics, contract terms, and post-sale transparency.

Customer reviews consistently praise Palmetto Roofing Siding Gutters for siding repairs and related work (roofing, gutters). Quotes are delivered quickly (often same day) and crews typically schedule within 1–2 business days. Work quality is described as excellent with precise matching of siding and thorough cleanup; customer service is courteous and responsive. Pricing is generally viewed as reasonable with some positive notes on value, though one reviewer found mobile-home roof repair pricing steep. Warranties or guarantees are not mentioned in the reviews.

- Overall: The reviews show mixed experiences with Champion Services. Several customers report satisfactory workmanship and responsive service when issues were resolved, while others describe ongoing communication problems, delays, and disputes over billing and scope.

- Positive experiences and outcomes:
- Work on roofs, windows, siding, gutters, doors, and sheds with generally good workmanship reported in several cases.
- Specific staff praised: Tony (discussing concerns), Billy V. (revisiting to fix issues), Darren (helpful in shed selection), Brant (delivery and placement of shed), and Seth (protecting the home).
- Customers praised professionalism, timeliness, and customer care at times; one reviewer highlighted exceptional experiences across multiple projects and recommended the company.

- Negative experiences and concerns:
- Repeated delays and lack of firm scheduling dates for projects (e.g., roofs and other repairs) with inconsistent office communication.
- Insurance claim coordination issues, back-and-forth on estimates, and disputes over what work would be covered.
- Perceived inflated invoices and disputes over line items, leading some customers to seek other contractors after prolonged friction.
- Reports of poor communication, unreturned calls, and feeling ignored by staff or management (including mentions of a manager not returning calls and an employee issuing threats by text/email).
- Specific complaints about incomplete work (e.g., water-damage repairs not fully completed) and delayed replacement of damaged items like screens.
- At least one strongly negative account accusing the company of unorganized operations, inconsideration, fraudulent billing, and threats of fines or liens.

- Practical takeaways for potential customers:
- If engaging Champion Services, expect to coordinate with insurance for large projects and confirm exact scope and costs in writing.
- Clarify project timelines and scheduled dates in advance; request firm start and completion dates and written progress updates.
- Obtain itemized estimates and ensure any changes are documented to avoid billing disputes.
- Verify who will be the primary point of contact for progress updates and issue resolution, and keep a written log of communications.
- For complex repairs (roofing, water damage), be prepared for potential delays and consider requesting a second contractor if timelines become unacceptable.
- Check references for similar projects (roofing, windows, siding) and confirm warranty coverage and post-work support.

general_contractor, point_of_interest, establishment

- Overall impression: Multiple customers describe Blue Collar Roofing as responsive, professional, and easy to work with, with a focus on clear communication, fair pricing, and thorough cleanup.

- Responsiveness and quotes: Dan and Matt are frequently noted for quick responses and prompt estimates (often within one day). Color samples and option explanations help with decision-making; several customers received competitive or best-priced quotes.

- Scheduling and timelines: Roof replacements are completed efficiently, sometimes in half a day, with gutters installed soon after (often the next day or within a week, weather permitting). Jobs involving multiple buildings or urgent timelines are handled with attention to deadlines.

- Work quality and attention to detail: Customers highlight solid workmanship, color matching to blend with existing shingles, and careful remediation of issues (e.g., rotten wood, overhangs). Some projects include additional repairs (soffiting, nail head caulking) and comprehensive site cleanup with no nails left behind.

- Insurance and problem-solving: The team is described as proactive in working with insurance claims for hail damage, including building out new proposals and ensuring coverage and proper scope of work. They are noted for going above and beyond to resolve issues.

- Customer care and reliability: The owners/managers (notably Dan and Matt) are frequently described as personable, trustworthy, and involved—visiting sites after completion, addressing questions promptly, and treating customers with respect (even tailoring service to budget constraints). Several customers would reuse the company and recommend it to others.

- Value and consistency: Repeated mentions of fair pricing, strong value, and consistent performance across multiple projects and years, including customers returning for additional work or referring neighbors/family.

Feedback is mixed. Some customers praise the workmanship and professionalism, with statements like "the best," "great work," and "friendly and professional." However, other experiences highlight reliability issues, including not returning calls and not showing up for scheduled estimate appointments, which could create scheduling challenges for potential clients. Potential customers should weigh the high-quality workmanship against possible communication and reliability problems.