Champion Services Inc.

- Overall: The reviews show mixed experiences with Champion Services. Several customers report satisfactory workmanship and responsive service when issues were resolved, while others describe ongoing communication problems, delays, and disputes over billing and scope.

- Positive experiences and outcomes:
- Work on roofs, windows, siding, gutters, doors, and sheds with generally good workmanship reported in several cases.
- Specific staff praised: Tony (discussing concerns), Billy V. (revisiting to fix issues), Darren (helpful in shed selection), Brant (delivery and placement of shed), and Seth (protecting the home).
- Customers praised professionalism, timeliness, and customer care at times; one reviewer highlighted exceptional experiences across multiple projects and recommended the company.

- Negative experiences and concerns:
- Repeated delays and lack of firm scheduling dates for projects (e.g., roofs and other repairs) with inconsistent office communication.
- Insurance claim coordination issues, back-and-forth on estimates, and disputes over what work would be covered.
- Perceived inflated invoices and disputes over line items, leading some customers to seek other contractors after prolonged friction.
- Reports of poor communication, unreturned calls, and feeling ignored by staff or management (including mentions of a manager not returning calls and an employee issuing threats by text/email).
- Specific complaints about incomplete work (e.g., water-damage repairs not fully completed) and delayed replacement of damaged items like screens.
- At least one strongly negative account accusing the company of unorganized operations, inconsideration, fraudulent billing, and threats of fines or liens.

- Practical takeaways for potential customers:
- If engaging Champion Services, expect to coordinate with insurance for large projects and confirm exact scope and costs in writing.
- Clarify project timelines and scheduled dates in advance; request firm start and completion dates and written progress updates.
- Obtain itemized estimates and ensure any changes are documented to avoid billing disputes.
- Verify who will be the primary point of contact for progress updates and issue resolution, and keep a written log of communications.
- For complex repairs (roofing, water damage), be prepared for potential delays and consider requesting a second contractor if timelines become unacceptable.
- Check references for similar projects (roofing, windows, siding) and confirm warranty coverage and post-work support.