Rock Hill Roofing, LLC
2099 Hope Dr, Rock Hill, SC 29730, USA
Overall, customer feedback for Rhino Roofing is largely positive, with frequent praise for professionalism, communication, and workmanship across roofing, gutters, and siding-related work. Potential customers may find the following recurring details useful:
- Communication and project management: customers report regular Updates, clear explanations, and on-site leaders who check in throughout the day. Many note that the company guides them through insurance processes and keeps questions answered even after work is completed.
- Timeliness and scheduling: multiple reviews mention quick quotes, rapid start dates, and on-time arrival of installers. Work is described as finishing promptly, with some projects completed in a day or two.
- Work quality and site handling: reviewers highlight thorough workmanship, attention to detail (including gutters and siding), and thorough cleanups. Installers are described as courteous and professional.
- Insurance and pricing: several customers say Rhino Roofing coordinates with insurance and delivers fair pricing with high-quality results, offering long-term solutions and not pressuring customers to oversell.
- Additional services and referrals: some reviews mention gutters installed on-site with matching appearance and quick fabrication, and referrals to other needed trades (e.g., carpenters). The company is noted as veteran-owned and locally trusted.
- Notable negative experience: one reviewer reported that the actual crew used was subcontracted, arrived late and unprepared, and that communication was poor, raising concerns about subcontractor management and familiarity with the job.
Practical takeaway for potential customers:
- Confirm who will perform the work (in-house crew vs subcontractors) and request a detailed scope and schedule.
- Expect assistance with insurance claims and a streamlined process.
- Anticipate on-time arrivals, clean work areas, and responsive communication when things go as planned.
Not specified in the reviews.
Excellent
Within 2 days
Late arrivals from subcontracted crews and poor communication
Not mentioned
Excellent
Pricing is described as fair and reasonable with good value
No maintenance tips mentioned
2099 Hope Dr, Rock Hill, SC 29730, USA
116 E Main St #201, Rock Hill, SC 29730, USA
661 Celriver Rd, Rock Hill, SC 29730, USA