Tommy's Quality Home Repair
π 102 N Shiloh Rd #210, Garland, TX 75042, USA
π +1 972-212-4638
Overall, reviews for Tommy's Quality Home Repair are largely positive, with many customers praising workmanship, attention to detail, reliable supervision, and clear communication across a wide range of home repair and remodeling tasks.
Key takeaways for potential customers:
- Strengths cited: thorough, detail-oriented work; proactive problem solving; responsive to issues; consistent on-time arrivals; thorough daily cleanup; regular progress updates and explanations of work; professional and trustworthy demeanor; willingness to handle both small fixes and larger remodels.
- Typical projects mentioned: master bathroom updates, tile work, cabinet repairs and water-damage rehab, drywall and painting, exterior painting and siding-related work, roofing/roof repairs on sheds, door replacements, and general remodeling.
- Service quality and value: many reviewers describe high-quality finishes and fair pricing, with mentions of being impressed by results and willing to hire again.
- Professional practices noted: projects handled with supervision from Tommy, clear communication with clients (including remote updates), insured and bonded status, and the ability to source or coordinate materials.
- Practical details: some references to estimated quotes given promptly; minimal disruption and clean work areas; examples of problem-solving in leaks or water damage; some comments about the ability to work with customers who are not local.
- Negative/controversial notes: a small number of reviews allege dishonesty or non-payment, which the business has disputed in at least one post; these claims are unverified within this summary. Potential customers may wish to check references and review history directly when evaluating the contractor.
- Overall sentiment: numerous testimonials express strong satisfaction and willingness to recommend or re-hire; several emphasize that Tommy delivers value, integrity, and quality workmanship.
Common Materials
Not specified
Quality Rating
Excellent
Response Time
Very quick; often same-day or within 24 hours
Common Complaints
Most reviews are positive with no workmanship complaints; a few negative posts mention accusations of dishonesty and payment disputes by others
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Prices are reasonable with fair/accurate quotes; good value for money
Maintenance Tips
No explicit maintenance tips; occasional mentions of receiving advice for DIY repair efforts