Tommy's Quality Home Repair
102 N Shiloh Rd #210, Garland, TX 75042, USA
Summary of customer experiences (based on the provided reviews)
- Overall tone: Mixed. A single negative review cites terrible service and poor cleanup (including leaving flyers on neighbors’ property), while the majority describe professional, customer-focused roofing services with strong cleanup and communication.
- Frequently cited positives:
- Staff repeatedly praised: Jacob and Tanner for professionalism, responsiveness, and customer service.
- Clear, ongoing communication throughout the process; willingness to explain options and not rush decisions.
- Support with insurance claims and coordination throughout the process.
- High-quality workmanship on roofing projects, with attention to detail and aesthetics.
- Thorough cleanup after completion: minimal debris, no stray nails, and return of the property to a neat condition; protection of landscaping and pools where mentioned.
- Post-project availability: customers report staying in touch and addressing any after-service questions or concerns.
- Additional services mentioned: reinstallation of solar panels and gutters, and coordination with related systems.
- Notable negatives:
- One reviewer described terrible service and poor cleanup, including leaving garbage fliers on neighbors’ property.
- Common outcomes:
- Positive experiences often emphasize integrity, customer-first attitudes, and reliability.
- Projects range from roof replacements to involved insurance negotiations and related work (gutters, solar panels), with many customers expressing strong satisfaction and willingness to hire again.
- Geographic note:
- Several reviews reference service in the Waco, Texas area.
Excellent
Very fast and responsive; no specific times provided
Garbage/debris left on property and neighbors; poor cleanup
None mentioned
Excellent
Positive; praised for great price and help navigating insurance; good value for money
None mentioned
102 N Shiloh Rd #210, Garland, TX 75042, USA
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