Tommy's Quality Home Repair
102 N Shiloh Rd #210, Garland, TX 75042, USA
Capitol Roofing & Construction is repeatedly praised for helping clients navigate and settle insurance claims while delivering broad home repair and remodeling work. Key practical takeaways for prospective customers include:
- Insurance claim coordination: Multiple testimonials note assistance with claim approval, negotiating payments with insurers, and handling communications with adjusters, often resulting in comprehensive coverage for damage.
- Responsive, hands-on project management: Josh Mercer (and occasionally Justin) is highlighted as a primary point of contact who provides prompt responses, keeps clients informed, and coordinates crews to move projects forward.
- Rapid disaster response and mitigation: The company is described as quickly deploying teams to tarp roofs, mitigate further damage, and begin repairs after events like storms, wind damage, or related incidents.
- Broad scope of work: Projects cited include roof replacement, gutter work, fence repair/replacement, pergola upgrades, brick/fascia repairs, HVAC replacement, pool-related damage, interior remodeling (kitchens, ceilings, drywall, painting), insulation and ventilation upgrades, skylights, and storage sheds.
- Quality workmanship and finish: Clients report high-quality craftsmanship, thorough cleanups, and durable results, with several stating that the finished work looks better or is “first-class.”
- Minimal callbacks and strong follow-through: Many reviews mention completing work on the first attempt with few or no follow-ups needed, indicating reliable scheduling and execution.
- Positive customer experience and trust: Repeated statements of satisfaction, willingness to recommend, and plans to hire again for future needs, including both personal and rental properties.
- Value and affordability: Some reviews describe pricing as affordable or reasonable for the level of service provided and the results achieved.
- Comprehensive project outcomes: Several testimonials emphasize not only repairing damage but also delivering improvements or upgrades beyond the original scope, contributing to peace of mind.
Overall, customers depict Capitol Roofing & Construction as a capable, communicative, and trustworthy partner for storm-related repairs, insurance coordination, and broader remodeling needs.
Not specified in the reviews.
Excellent
Same day to within 24 hours
Insurance claim delays and coordination with insurers; delays in getting claims approved; overall satisfaction with workmanship remains high.
Not mentioned
Excellent
Generally positive; described as affordable with good value for the quality; some notes that the work was worth every penny.
None mentioned
102 N Shiloh Rd #210, Garland, TX 75042, USA
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