Tommy's Quality Home Repair
102 N Shiloh Rd #210, Garland, TX 75042, USA
Overall, customers report positive experiences with R2 Roof Guys for roofing-related work, including repairs, replacements, and related services such as gutters and painting. Key practical takeaways for potential customers:
- Responsiveness and scheduling: rapid response after calls (often next day to same week), prompt estimates, and scheduling that accommodates weather and client needs.
- Scope of work: experience with storm-related repairs, leak assessments, full roof replacements, and occasional related tasks (gutters, painting, window screens). Some projects involved coordinating with insurance adjusters.
- Timeliness: many jobs completed quickly, typically within 1–4 days; some full-roof projects described as two long days (around 12 hours each) or completed in a single day when possible.
- Communication and transparency: upfront, clear estimates; ongoing updates about timing and installation crews; owner frequently on site and available to explain work.
- Quality and integrity: reports of thorough workmanship, corrections to decking/rafters when needed, and thorough post-job cleanup; photos of completed work provided.
- Pricing: described as fair and competitive; pricing and timing communicated clearly.
- Reliability and professionalism: crews described as professional and knowledgeable; strong customer service and willingness to follow client preferences.
- Likelihood of reuse/recommendation: many customers would hire again and would recommend R2 Roof Guys to others.
shingles
Excellent
Within 24 hours (often next day)
No significant complaints mentioned
Not mentioned
Excellent
Pricing described as fair and competitive; good value for money
No maintenance tips mentioned
102 N Shiloh Rd #210, Garland, TX 75042, USA
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