Spyder Roofing

- Service scope and outcomes: Customers report comprehensive exterior repairs (roof, gutters, fence, and related components) with high-quality results and attention to underlying issues (e.g., rotten decking, water pooling behind a chimney).

- Project management: Gustavo M. is frequently cited as the primary point of contact, with Luis and Zion also involved. Reviewers note thorough inspections, transparent estimates, and proactive coordination with insurance and mortgage companies.

- Sales approach: Several reviews highlight no high-pressure sales tactics and honest, fair, detailed explanations of needed work.

- Communication and updates: Clients appreciate ongoing communication, frequent progress updates, and access to documentation; some reviews mention real-time or drone-assisted updates and hourly progress visibility.

- Timeliness and efficiency: Many projects are described as starting promptly (crew of 6 AM, 10–12 workers) and progressing efficiently, with work completed within a short timeframe.

- Quality of workmanship: Crews are described as punctual, courteous, and meticulous, using high-quality materials and ensuring precise installation and thorough cleanup.

- Cleanup and site preparation: Reports emphasize meticulous cleanup, with no debris left behind and even magnetic sweepers used to collect metal fragments.

- Post-service support: Responding to issues after completion is highlighted (e.g., returning to fix problems the same evening or promptly addressing follow-up needs).

- Customer experience and trust: Reviewers frequently describe the team as respectful, helpful, trustworthy, and easy to work with, leading to strong recommendations and referrals.