National Roofing
π 6821 Academy Pkwy W NE, Albuquerque, NM 87109, USA
π +1 505-883-3000
- Overall the experiences reported are positive, with customers describing National Roofing as professional, knowledgeable, and courteous, and staff who respect clientsβ time and property.
- The inspection and estimating process is consistently noted as thorough and transparent, with clear explanations of needed work and, in some cases, helpful guidance for insurance claims.
- On-site performance is highlighted for reliability and workmanship, including teams led by Jose Hernandez and foremen like Juan Olvera; several crew members (e.g., Edgar Chacon, Diego, Alberto Marez, Jesus Avila, Ricardo Ruiz) are mentioned as diligent and detail-oriented.
- Customers praise punctuality and communication throughout the project, with managers such as Jayke coordinating inspections and progress updates; many reviews note proactive planning to avoid weather-related delays.
- The work cited includes complex roofing tasks, such as tying into existing membrane roofs and completing additions, with favorable comments on knowledge, efficiency, and the ability to dry in and finish under challenging conditions.
- Service quality is reinforced by mentions of respectful, friendly staff (including Spanish-speaking assistance in at least one case) and thorough post-work cleanup.
- Several reviews express willingness to recommend National Roofing for various sizes of roofing projects and reference warranties as a positive factor.
- A few notes mention specific issues managed well, such as quickly stopping leaks during rain and differentiating roof problems from non-roof issues (e.g., an AC problem at a momβs house).
Common Materials
None mentioned (reviews focus on roofing/membrane roofing rather than siding).
Quality Rating
Excellent
Response Time
Very responsive; on-site quickly and scheduling on short notice.
Common Complaints
No notable complaints; feedback is overwhelmingly positive.
Warranties Offered
Warranty offered; described as strong by customers.
Customer Service Rating
Excellent
Pricing Feedback
Pricing not discussed; overall value implied to be good due to warranty and workmanship.