ABC Seamless of Albuquerque

- Overview: ABC Seamless (Albuquerque area) offers gutters, downspouts, fascia, leaf guards, and related metal work. Customer experiences are mixed, with many praising installation quality and professionalism, and others reporting communication and service delays.

- Positive experiences (highlights):
- Installations described as professional, thorough, and visually appealing; several crews named (David, Nick, Manny, Mat, Manuel, Mateo, Dominic, Gabby, Tina) were praised for workmanship, efficiency, and cleanups.
- Good performance under weather conditions (snow, monsoon) and durable results noted by several customers.
- Custom solutions and additional features (e.g., avalanche bars, extra brackets) were provided, sometimes at no extra charge.
- Some customers appreciated proactive communication during scheduling and follow-up after work.

- Negative experiences and recurring issues:
- Several customers reported long hold times, unreturned calls, and poor office communication, leading to unresolved issues (e.g., leaks to 3–4 weeks without resolution).
- Scheduling problems included lateness without notice and promises (e.g., paint to cover screws) not fulfilled.
- Occasional product issues or damage (e.g., scratches) and failure to provide promised paint or color matching.
- Mixed satisfaction with warranty service; some customers felt service responsiveness under the 10-year warranty was inconsistent.

- Warranty and service notes:
- 10-year warranty is referenced; some cases involved coverage for storm-related damage with improvements (e.g., avalanche bar) at reduced or no cost.
- For some customers, warranty service and follow-through were slower or less reliable, with delays in getting repairs or updates.

- Practical takeaways for potential customers:
- Expect strong workmanship and professional installation from several named crews; verify color/finish options and whether paint matching is included.
- Clarify warranty terms, what is covered, and response times for service calls; document issues (photos/videos) to expedite follow-up.
- Confirm installation schedule, arrival windows, and any potential delays up front; request direct contact with a designated manager if issues arise.
- For high-snow areas, discuss snow guards (avalanche bars) and whether additional brackets or protections are included at no extra cost.