National Roofing
6821 Academy Pkwy W NE, Albuquerque, NM 87109, USA
- Overall impression: Generally positive, with frequent emphasis on honesty, reliability, and strong communication. Several long-standing clients (including REALTORS and property managers) rely on them for both residential and commercial roofs.
- Responsiveness and communication: Quick scheduling and responsive service; estimators (notably Javier) explain conditions clearly; office staff (Journey) described as helpful.
- Work quality and efficiency: Notable for thorough repairs, effective flat-roof work (including torch-down patches), and successful replacements (e.g., mod-bit to white TPO). Jobs are often completed rapidly (1–1.5 days) with on-time starts and professional crews. Cleanup is frequently praised, and crews often leave sites clean and orderly.
- Project management and add-ons: They handle permits and coordinate city inspections; offer free annual roof checkups and ongoing maintenance guidance.
- Pricing and value: Repairs are often labeled the best price in town, with no upsell during estimator visits. Some reviewers view roof replacements as overpriced relative to competitors, though repairs are generally considered cost-effective. One reviewer noted no hidden costs on a replacement project.
- Trust and integrity: Several testimonials highlight honesty in advising when no work is needed (including during real estate transactions), contributing to long-term trust.
- Noted drawbacks or caveats: A rare instance of a missed repair followed by delays and slow urgency; a separate review reported skylight leaks after multiple fixes, with one comment advising against using them for skylight work. A harsh reviewer who still acknowledges strong repair quality but cites high replacement prices.
- Practical takeaways for potential customers: Ideal for reliable roof repairs (especially flat roofs) and for annual maintenance, with strong communication and transparent handling of permits. Consider requesting a detailed replacement quote if replacement work is anticipated, and verify scope and timelines to avoid any past issues related to misses or delays.
TPO roofing membrane,torch-down/rolled asphalt,modified bitumen (mod-bit) roof,tar and gravel
Excellent
Within 24 hours
High pricing for roof replacement,Some repairs were forgotten or not completed promptly,Skylights leaking after repairs
Not mentioned
Excellent
Pricing is generally considered reasonable or competitive for repairs, with some praise for best price in town; however roof replacements are described as expensive in some cases.
Schedule annual roof checkups/inspections to catch issues early and avoid emergencies.
6821 Academy Pkwy W NE, Albuquerque, NM 87109, USA
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