Mitchell and Sons Roofing Pinellas

- Overall impression: Broadly positive experiences; many customers would hire Mitchell and Sons Roofing again and would recommend them to others; several customers were repeat clients or referred by friends.

- Responsiveness and communication: Customers praised prompt responses, clear and ongoing communication, and providing professional updates and reports (including a clean, photo-backed report for insurance when needed).

- Work quality and outcomes: Reported high-quality workmanship on roof replacements, shingles repair, and gutter installations; projects completed efficiently (often in a couple of days) with attention to detail.

- Site practices and disruption: Teams protected customer property (staying off designated yard areas, using tarps, and ensuring no nails were left behind); sites were described as clean with minimal disruption.

- Customer service and reliability: Positive notes on knowledge of the team, professionalism, and willingness to address questions; several accounts mention stress relief and perceived care during the process.

- Scheduling and delays: Generally smooth, though one project experienced a minor delay due to the company’s busy schedule; occasional brief delays noted but without major impact.

- Pricing and value: Several mentions of competitive quotes and value; one instance noted a discount to offset plant damage caused during work.

- Additional services and capabilities: Also performed gutter installation and assisted with pre-closing roof needs for home buyers; could coordinate payment at closing through title in some cases.

- Insurance and documentation: Provided documentation needed for insurance claims; in at least one case, helped deliver a thorough report with photos for insurer.