Paradise Exteriors Windows and Doors

Overall, customer experiences with Paradise Exteriors are largely positive, with many customers praising installation quality, product strength, and clear communication, while a few note scheduling or coordination issues that were resolved.

Key details for potential customers:
- Products and services: customers reported replacing or upgrading windows, front doors, garage doors, sliding doors, and trim. Strong emphasis on the strength and integrity of the products, and several accounts of successful warranty explanations and coverage.
- Installation experiences: installations were described as fast, smooth, and professional in many cases, with examples such as completing multiple new items in a few hours and installers arriving on time. Drew is specifically highlighted for punctuality, professionalism, and quality work in several reviews. Occasional reports mention early issues during installation that were later corrected.
- Communication and process: many reviews say communication was good throughout the project, from sales to completion and warranty follow-up. Some accounts note periods of strong communication, while a minority report inconsistent or problematic communication that was later addressed.
- After-sales and warranties: brand ambassadors and warranty staff were involved in explaining warranties, and warranty-related service was provided when concerns arose (e.g., screens, repairs). Customers have reported willingness to rely on warranty support if needed.
- Scheduling and logistics: most customers describe scheduling as seamless or manageable, but a notable minority recount scheduling delays or poor initial coordination (e.g., a missed in-home appointment and slow follow-up), which were eventually resolved.
- Permits and cleanup: several accounts mention permit processes and that crews left after cleanup, indicating attention to site maintenance during and after installation.
- Satisfaction and referrals: a strong theme of willingness to refer Paradise Exteriors to others, with many customers expressing high overall satisfaction and appreciation for the work and staff.
- Performance expectations: a couple of comments note that hurricane strength has not yet been tested, so reliance on reported strength and future performance remains based on the stated product claims rather than firsthand testing.