Baldwin Roofing Company

Baldwin Roofing is generally described by customers as a knowledgeable, professional contractor with strong responsiveness and clear communication. Reviewers repeatedly note thorough assessments (including attic inspections and drone footage), detailed and honest estimates, and proactive project updates, often coordinated with insurance claims. Projects are described as efficiently staffed and finished with good cleanup, sometimes within a few days, and customers frequently praise the quality of results (e.g., GAF roofs and well-matching gutters) and the use of photos and videos to illustrate work.

Practical details and patterns:
- Services include roof replacement, gutter installation, attic inspections, and in some cases solar installations; several reviews mention drone photos and water testing as part of the process.
- Estimating and cost clarity are highlighted as positive; some customers report accepting a premium option (GAF roof) as an investment for longer-term durability.
- Timelines and logistics: quick scheduling, with examples of multi-part jobs completed efficiently; gutter work can occur soon after roofing, sometimes within a few hours.
- Communication: many customers say Baldwin’s team explains what needs to be done, what it will cost, and what to expect throughout the process; some reviewers receive ongoing updates and photos during work.
- Quality signals: reviewers frequently commend the final appearance and describe the crews as detail-oriented and professional; some note good compliance with warranties and follow-up.
- Personnel: several names recur (e.g., Mitch, Adam, Joseph Aldaco, Chris King) as representatives praised for thoroughness and professionalism.

Caveats noted by a subset of customers:
- Marketing practices: at least one reviewer reports unsolicited mailers with photos implying a roof replacement is needed.
- Warranty and post-install issues: a few reviews raise concerns about warranty handling or disputes (including a later update describing a leak and a claim that the warranty was not honored), though these are isolated within the overall feedback.

Overall, customers who hire Baldwin Roofing tend to report positive experiences with knowledgeable staff, transparent communication, efficient execution, and high-quality results, while noting a couple of concerns related to marketing tactics and warranty disputes in isolated cases.