Massey Roofing Services LLC

- Customers consistently describe Massey Roofing (led by Jon Lusby) as prompt and highly responsive, often inspecting damage the same day and providing clear, upfront guidance and estimates.

- The team is characterized as professional, trustworthy, punctual, respectful, and hardworking, with multiple accounts of staying late, arriving early, and completing work efficiently.

- Roofing work is frequently completed quickly (examples include a full roof replacement in 1–2 days) and with attention to cleanup, including protecting plants and leaving sites tidy.

- Insurance coordination is a notable benefit, with customers praising assistance in navigating claims, obtaining approvals, and securing favorable outcomes or timing.

- Several customers emphasize fair or below-expected pricing, and one account highlights paying less than neighbors for similar work.

- The company is willing to address non-roof issues and even return for minor repairs, demonstrating willingness to follow up beyond the primary project.

- Communication throughout the process is repeatedly cited as a strength, including clear explanations, timely responses to questions, and ongoing updates during construction.

- Positive long-term endorsements and referrals from customers, with some noting peace of mind and confidence in the work after completion.

- Customers recount favorable experiences with Jon Lusby specifically, including prior work at a different company and continued recommendations after partnering with Massey Roofing.

- Storm-related projects (e.g., after Hurricane Milton) are described as well-handled, with rapid assessments and efficient repairs in the face of widespread damage.

- Several testimonials mention that competitors were slower or less responsive, highlighting Massey’s quicker scheduling and execution.

- Overall sentiment is highly favorable, focusing on quality workmanship, reliable service, and strong customer support throughout the project lifecycle.