Action Roofing
π 534 E Ortega St #1, Santa Barbara, CA 93103, USA
π +1 805-364-5988
- Services and outcomes: Action Roofing handle a range of roofing projects including reroofs (including Spanish tile), repairs for leaks and damaged areas, gutter replacement (e.g., a 30-ft gutter), fascia fixes, underlayment replacement, and dry-rot repairs. Several customers report high-quality results, durable roofs, and improvements that make roofs look newer.
- Scheduling and estimates: In many instances, reps contact clients before visits and work is completed as planned or ahead of schedule. One case notes a schedule issue where a repair estimate visit was canceled due to liability concerns, with the rep remaining courteous but no on-site assessment provided.
- Pricing and value: Multiple testimonials describe reasonable or competitive pricing and good value, with some noting that while initial bids may be higher, final costs were fair and included helpful discounts or allowances for extras.
- Personnel and communication: Customers frequently mention friendly, professional crews and responsive project leads (examples include mentions of Luke, Isaac, Conner, Steve, and Octavio). Several praise the ease of coordination, punctuality, and clear communication; a few cite strong client service and accessible staff.
- Notable positives: Long-lasting roofs (one lasting 33 years), strengthening existing structures (e.g., reinforcing sagging roofs), efficient work that meets deadlines, and thorough workmanship with attention to detail (e.g., reusing tiles where possible, neatly executed ridgework).
- Notable negatives and concerns: One customer reported rude driving by a company vehicle, which left a negative impression. Parking and vehicle logistics were another recurring complaint, with trucks occupying private or residential parking areas for extended periods.
- Reputation and endorsements: Many customers would recommend Action Roofing and have used them across multiple properties or projects; several testimonials note referrals from others and trust built through repeat work or real estate-related projects.
Common Materials
Spanish tile/tiles, asphalt shingles, and roofing underlayment
Quality Rating
Excellent
Response Time
Typically same-day or next-day response; generally quick and on schedule
Common Complaints
Liability-related scheduling cancellations; rude driver behavior; parking/truck congestion in residential areas
Warranties Offered
Not specified
Customer Service Rating
Excellent
Pricing Feedback
Generally fair or reasonable; some mention it was higher but worth it due to quality
Maintenance Tips
No actionable maintenance tips; mentions scheduling annual inspections/maintenance