Quality Roofing of Santa Barbara, Inc.

Customer experiences with Quality Roofing are largely positive and highlight several practical aspects for potential customers, with one noted exception.

- Insurance coordination and documentation: Several customers praised the company for handling insurance-related steps and providing photos and, in some cases, drone video updates during the project.
- Scheduling and timeliness: Many reviews report punctual crews, adherence to schedules, and efficient work. In some cases, projects were completed faster than anticipated (e.g., a 3–4 day job completed in 2 days).
- Project management and communication: Office staff are described as helpful and communicative, with proactive updates from estimate through installation. A few reviews note excellent pre-project surveys and thorough on-site management.
- Quality of work and attention to detail: Customers consistently cite high-quality workmanship, thorough dry-rot assessment and repair, and careful installation (including handling of custom skylights and fireproof shingles). They also note good cleanup and debris removal at the end of each day.
- Customer experience and reliability: Repeated mentions of professionalism, courtesy, and a long-standing relationship (some customers have used them for decades). Several reviews emphasize a hassle-free process, including protection of landscaping and a low-impact building process.
- Price and value: Some reviews reference competitive pricing and keeping projects within budget.
- Noted exception: One customer experienced a lack of response after an on-site measurement and did not receive an estimate for an extended period, suggesting this as a potential risk for delayed pricing information.