Derrick's Roofing

- Overall, experiences are largely positive, with customers praising professionalism, knowledge, and thorough workmanship. A few notes of caution exist regarding estimate timing and warranty details.

- Timeliness and communication: Office staff (Cindy, Bobbi) are described as helpful, and estimator Miguel as responsive and thorough (often providing photos of issues and proposed solutions). Some jobs finished quickly (even in 2 days), but one customer waited about two weeks for an estimate with repeated promises of “tomorrow” or “Monday.”

- Warranty details: The company lists 20, 40, and 50-year warranty options, but at least one customer received documentation showing only a 40-year warranty, indicating potential confusion or inconsistency in warranty terms.

- Quality and workmanship: Reviews highlight high-quality results, adherence to codes and standards, safe and tidy work sites, and materials described as durable. Many customers indicate they would not need to supervise the work and would trust the team to handle it.

- Pricing and value: Several comments describe pricing as reasonable and, in some cases, “best quality and affordable,” suggesting good value relative to perceived quality.

- Scope and reliability: The team is associated with roofing and gutters as well as siding projects; customers with multiple properties cite reliability and trustworthiness, with several expressing strong willingness to reuse or recommend the company.

- Notable outcomes: Multiple clients report positive interpersonal experiences with staff and managers, and strong willingness to recommend the company to others. Some reviewers explicitly state they would definitely use them again.