DaBella
π 1000 Sandhill Road Ste. 205, Reno, NV 89521, USA
π +1 775-254-8280
- Overall impression: Experiences are mixed. Many customers report high-quality products (windows described as very good; exclusive shingles; energy-efficiency notes) and professional, timely installations, while others report aggressive sales tactics and inconsistent post-sale communication.
- Product quality and installation: Several reviews praise the windows as high quality and the roof/shingle options as valuable, with some customers noting energy savings. Installations are often described as fast (some completed within a day) and installers as thorough with good cleanup. A few customers express strong satisfaction with the final results and the value of the materials.
- Sales experience: Reactions to sales approaches vary. Some customers encountered low-pressure or knowledgeable reps (e.g., Ashley, Erick F., Westin Davis) and appreciated the information provided. Others criticized door-to-door canvassing for high-pressure tactics, requests for sensitive financial details, and persistent follow-up after indicating disinterest or requesting a do-not-call list.
- Pricing and value: Opinions on pricing are mixed. Some find the price fair and the value compelling, while others feel pressured by large, multi-thousand-dollar quotes (e.g., $50,000 window jobs) and note difficulty correcting contracts or understanding the true value.
- Customer service and communication: Responses to communication and follow-up vary. Several customers report on-time visits, helpful explanations, and good follow-up; others report slow responses, difficulty obtaining repairs or corrections after installation, and challenges with contract changes or contacting the company.
- Notable positives: Specific staff cited for helpfulness or expertise (e.g., Erick F., Colton, Ashley, Airon) and praise for the quick, tidy installation and the exclusive product options.
- Notable concerns: Some reviewers express distrust due to aggressive sales tactics, pressure to buy, concerns about ethics, and poor post-sale communication or unresponsiveness. A few customers indicated they would not recommend the company based on sales practices or service follow-up.
Common Materials
Not mentioned
Quality Rating
Excellent
Response Time
On-time or early; often within 24 hours
Common Complaints
High-pressure sales tactics and poor communication/follow-up
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Generally fair pricing and good value for money; some customers felt pressured during the sales process
Maintenance Tips
Not mentioned