Great Basin Roofing LLC

Reviews of Great Basin Roofing LLC describe generally positive customer experiences focused on professionalism, quality workmanship, and good communication. Customers repeatedly note crews that were courteous, respectful of property, and thorough, with attention to detail in shingle placement, gutters, and, in some cases, insulation and solar installations. Staff frequently mentioned include Amy (responsive scheduling and updates), Kenzie (coordination of scheduling, permits, and follow-ups), Jacob (clear explanations of options and warranties, strong product knowledge), and Warren (helpful with estimates and warranties). Projects often included more than roofing, such as gutter installation (including ~100 ft in one case), insulation upgrades, and solar-related work (integrated panels, flush appearance, and in one instance a Tesla PowerWall and EV charger). Several homeowners reported quick timelines (e.g., roofing a 2,400 sq ft home in about four days) and fair pricing paired with high-quality materials (e.g., CertainTeed). The overall message is that GBR provides a smooth, professional experience with strong follow-through, and many would recommend them.

There is a negative anecdote from a Decra referral where the owner (Carlos) allegedly did not show up for scheduled calls and was described as rude, which contrasts with the broader positive feedback about other staff members.