DeBell Home Improvement Center

- Overall sentiment is mixed but leans positive on product quality and service. Many customers report durable, high‑quality windows and doors with energy‑saving features, and some mention siding work as part of the project.

- Product details noted include double‑pane windows, tinting, and energy efficiency; one reviewer mentioned “bullet resistant” properties and another highlighted solar‑panel considerations discussed during the sale.

- Company reputation and structure cited: family‑owned business with a Reno showroom, direct contact with owners, and a long operating history (around 32 years). Several reviews reference an active BBB A+ rating and valid state licenses.

- Installation and service experience: installers are frequently praised for professionalism, cleanliness, and careful handling of the home (moving blinds, avoiding damage, leaving work areas tidy). Personal attention and responsive communication are repeatedly noted.

- Pricing and value: remarks range from affordable/practical for families to premium pricing that buyers feel corresponds to quality; some buyers say you “get what you pay for.”

- Practical/process details: a 4‑window minimum for quotes is mentioned by staff; several reviews describe in‑home measurements followed by showroom collaboration before installation; some reviewers indicate strong post‑sale support.

- Negative experiences and caveats: a few customers describe unprofessional initial interactions, lack of follow‑up after providing measurements, or mixed experiences with sales staff. There are occasional criticisms of the commercial division and one note about potential confusion or miscommunication regarding quotes or contact numbers.

- Considerations for potential customers: expect a hands‑on, local company with strong product quality and personal service, but be prepared for initial sales friction or policy nuances (e.g., minimum window requirements) and confirm follow‑up and project scope in writing.