E. ESQUIVEL Roofing
π 418 E City Center Dr, Pueblo, CO 81003, USA
π +1 719-696-8230
Summary of customer experiences for E. Esquivel Roofing (Roofing Esquivel):
- Overall sentiment is mixed. Many customers praise professionalism, efficiency, and high-quality workmanship, with strong attention to detail and thorough site cleanliness.
- Practical strengths highlighted:
- Effective communication and coordination, including constant updates from estimators and on-site supervision by the owner or supervisors.
- Prompt scheduling and quick project completion (examples include jobs started within a week and finished in a couple of days; some projects involved multiple structures such as houses, garages, shops, and barns).
- Experience handling insurance processes, including meetings with adjusters, arranging needed repairs, and tarping to protect roofs during material delays.
- Ability to work with both shingles and metal roofing, as well as gutters; several reviews mention multi-building jobs and comprehensive roofing services.
- Positive remarks on pricing and perceived value from several customers.
- Notable emphasis on thorough cleanup and safety, with comments about leaving the site free of nails or debris.
- Negative experiences and concerns:
- At least one reviewer reported a leak within nine months of a roof replacement and claimed the warranty was not honored.
- A few customers alleged serious misconduct, including material theft and accusations of fraud, and warned others to avoid the company.
- A reviewer described a poor warranty/inspection experience, advising against using the company.
- Considerations for potential customers:
- If considering this contractor, verify warranty terms in writing and request detailed project timelines and scope.
- Seek references and confirm the level of involvement from the owner or supervisors on site.
- Obtain a clear plan for insurance coordination and post-install cleanup expectations.
- Be aware that experiences cited by customers vary, ranging from highly positive to severe allegations.
Common Materials
None; the reviews focus on roofing materials rather than siding. They mention shingles, metal roofs, and gutters instead.
Quality Rating
Excellent
Response Time
Typically within about a week to start, with many projects completed in 2β3 days.
Common Complaints
Warranty disputes or non-fulfillment; accusations of theft or dishonesty regarding materials and business practices.
Warranties Offered
A three-year warranty is mentioned in one review, though another review states the warranty was not honored.
Customer Service Rating
Excellent
Pricing Feedback
Pricing described as honest, competitive, and providing good value for money.
Maintenance Tips
No explicit homeowner maintenance tips are given; some notes about tarping to protect the roof during repairs and keeping the work area clean.