LASER Remodel & Construction LLC

The reviews show a wide range of experiences with Laser Remodel & Construction (notably Vince Medina) across bathroom remodels, kitchen projects, expansions, and other renovations. Some customers praised responsive communication, detailed quotes, professional conduct, and high-quality results, while others criticized delays, missed quotes, inconsistent project management, and disputes over pricing and payments. Practical patterns include:

- Quotes and pricing: A few clients received detailed, timely quotes and described pricing as competitive or reasonable. Others reported delays or non-delivery of quotes after weeks, and several accounts mention substantial changes to estimates during the project or disagreements over what was charged.

- Communication and project management: Positive experiences cite daily contact, proactive scheduling, and attentive collaboration with a single point of contact. Negative experiences describe missed callbacks, frequent turnover among staff, lack of in-home oversight, and inconsistent communication, sometimes requiring the homeowner to coordinate subs.

- Timelines and inspections: Some projects progressed steadily and finished with satisfactory results. Others faced extended timelines, inspector-related delays, and work needing to be redone to meet code or plans.

- Quality and outcomes: Many projects (bathrooms, kitchens, floors) resulted in high-quality finishes and customer satisfaction. However, there are strong negative accounts alleging poor workmanship, non-completion, or work that required removal or rework due to code or structural issues.

- Payments and refunds: Several reviews note deposits (e.g., 50% down) and substantial sums for materials, with at least one case reporting unspent funds and difficulties obtaining refunds, including legal disputes.

- Overall impression: The sentiment is mixed. Some customers would highly recommend the team for quality work and professionalism; others caution potential customers about communication gaps, billing disputes, and the risk of delays or unrefunded funds. Potential customers should verify written quotes, establish clear points of contact, confirm permit and inspection responsibilities, and understand payment and refund terms before proceeding.