E. ESQUIVEL Roofing
418 E City Center Dr, Pueblo, CO 81003, USA
Summary of experiences with the siding/roof and gutter contractor:
- Overall sentiment is mixed; several customers report negative experiences with scheduling reliability, communication, and follow-through, while a smaller number describe positive outcomes and strong service.
- Scheduling and communication: multiple accounts of promises not kept, missed visits, and difficulty reaching the company by phone or in person. Some waited months without resolution after initial contact or payment.
- Work quality and completeness: several reviews note incomplete or incorrect installations (e.g., missing sections of gutters, improper routing, water pooling on a roof edge). In some cases repairs were promised but not completed; in others, work was said to be well done and appreciated.
- Responsiveness and warranty: mixed experiences on post-install support. Some customers report timely response and warranty-related repairs (including free repair for downspouts or addressing warranty coverage), while others cannot get a return visit to fix issues.
- Pricing and value: a few reviews describe competitive pricing and good value, with some calling the company the best option in the area; conversely, others feel they overpaid or that the company did not deliver as promised.
- Positive outcomes: several customers praise professional conduct, efficient installation (e.g., gutters installed quickly), good cleanup, and strong results after work was completed. Some cite help with insurance claims and long-term satisfaction with the performance of new gutters and drainage.
- Practical takeaways for potential customers: verify scheduling commitments in writing, confirm what is included in the scope of work (and any gaps), discuss how issues will be addressed if something is incomplete or faulty, ask about warranties and service after installation, and clarify expectations for post-installation communication and follow-up.
Potential customers should weigh both the reported reliability concerns and the instances of high-quality work and responsive service when considering this contractor.
None mentioned; reviews focus on gutters and roofing rather than siding materials.
Fair
Inconsistent; some quick responses but many delays or no-shows.
Unreliable communication and responsiveness (voicemail full, not returning calls); missed or incomplete work; unfulfilled promises; incorrect gutter installation; disputes over pricing and refunds.
Yes—a workmanship warranty and gutter-specific warranty; some repairs mentioned as covered under warranty.
Poor
Mixed; some praised competitive pricing and value, others felt overcharged or not delivered as promised.
No maintenance tips mentioned.
418 E City Center Dr, Pueblo, CO 81003, USA
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