Northwestern Siding Supply Co
π 751 5th St SW, Hickory, NC 28602, USA
π +1 828-323-8707
- Positive staff and service: Multiple customers describe the team as very friendly and knowledgeable. Ms. Susan is repeatedly highlighted for her quick, accurate guidance on material quantities and color selections, and customers express loyalty to her. The staff are perceived as helpful with siding, windows, and related supplies.
- Practical details: The business offers siding, windows, and accompanying supplies, with staff able to assist with all related needs and purchases.
- Communication/notifications: One customer would have preferred proactive notification when materials arrive rather than having to call to check.
- Pricing/theme: A customer notes that pricing is no longer competitive and has risen, describing them as among the most expensive suppliers currently, with broader market increases cited as context (2021 reference). A different customer implies general friendliness but does not comment on price.
- Overall tone: Experiences skew positive regarding staff and service quality, with some concerns about pricing competitiveness and material arrival notifications.
Common Materials
siding
Quality Rating
Good
Response Time
Not specified
Common Complaints
Pricing is not competitive / expensive; lack of proactive communication about material availability
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Pricing is high / expensive and perceived as less competitive over time
Maintenance Tips
No maintenance tips mentioned