Northwestern Siding Supply Co
751 5th St SW, Hickory, NC 28602, USA
- Emergency response and assessment: customers report quick response to roof leaks (inspections often within an hour), with on-site diagnosis, documentation (photos), and a clear estimate.
- Speed of work: many projects completed in one day; crews described as punctual, efficient, and respectful; overall timing aligned with initial estimates.
- workmanship and results: described as high quality and visually seamless; roofs look professional with thorough cleanup and minimal debris left behind.
- professionalism and communication: consistent praise for professionalism, attention to detail, transparent presentation of options, and proactive communication throughout the process; non-pressure approach to choosing options.
- post-project support: prompt follow-up on issues or questions after completion; willingness to return to check concerns and ensure satisfaction.
- coordination with insurance: staff, including Jason and Brian, are noted for working with insurance adjusters, attending meetings as requested, and guiding customers through the process.
- materials and options: customers mention discussion of shingle options (e.g., GAF) with clear pros and cons to help decisions.
- reliability and referrals: multiple testimonials emphasize trustworthiness, reliability, and a likelihood to hire again or recommend to others.
No siding materials mentioned (reviews focus on roofing).
Excellent
Typically within hours; often same-day service to inspect and address issues (e.g., on-site within an hour for inspection).
No notable complaints; reviews are overwhelmingly positive with no recurring issues mentioned.
Not mentioned in the reviews.
Excellent
Pricing is described as fair and good value; customers mention satisfactory fees and good pricing relative to quality.
No maintenance tips mentioned.
751 5th St SW, Hickory, NC 28602, USA
2442 S Ctr St, Hickory, NC 28602, USA
950 Tate Blvd SE Suite 105, Hickory, NC 28602, USA