Top Siding Repair Services in Asheville

USA

Find siding repair services in Asheville, USA. Get addresses, service areas, ratings and reviews for siding repair companies.

🏠 20 services

Available Siding Repair Services in Asheville, USA

Lane Roofing and Restoration LLC

(4.9)
235 reviews

πŸ“ 5 Miller Rd S #2, Asheville, NC 28803, USA

πŸ“ž +1 828-490-1830

Reviews for Lane Roofing repeatedly highlight quick response, clear communication, professional service, and high-quality workmanship. Customers report fast site visits (sometimes same day or within 24–48 hours), efficient project completion (often within a week or a day and a half for the roof), thorough cleanup, and fair or excellent pricing. A 10-year workmanship warranty on a roof install is mentioned in at least one review. Overall, customer service is described as excellent, with drivers of satisfaction including professionalism, reliability, and helpful guidance. Note: these reviews pertain to roofing projects rather than siding repairs.

πŸ—οΈ Common Materials

No siding materials mentioned; reviews focus on roofing materials,Shingles (roofing shingles),Cedar shingles,Copper roofs,Metal roofing,Gutters and gutter screens

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically 24–48 hours to respond, with scheduling often within 1 week; some cases same day or within 48 hours

πŸ“ Common Complaints

No notable complaints; reviews are overwhelmingly positive with emphasis on communication, reliability, and quality

πŸ›‘οΈ Warranties Offered

10 year workmanship warranty on a roof install

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing described as fair/competitive; some reviews note they offered better value than competitors; overall positive on pricing and value

πŸ”§ Maintenance Tips

No explicit homeowner maintenance tips provided in the reviews,Noted maintenance-related detail: crews performed thorough cleanup to remove nails and debris

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King's Haywood Construction

(4.6)
17 reviews

πŸ“ 65 Main St, Asheville, NC 28801, USA

πŸ“ž +1 828-246-2193

Overall, reviews portray Kings Haywood Construction (Jose and crew) as a consistently reliable contractor for roofing-related work, with a mix of positive experiences and a few negative reports. Practical takeaways for potential customers are below.

- Services and scope: metal roof installation, gutters, fascia; some reviews mention plans for future siding and window work; one note references fixing a roof leak promptly.

- Timeliness and professionalism: many customers report on-time arrivals, quick completion, and thorough cleanup after work; crews described as clean, polite, and professional; several reviews mention responsive communication and dependable scheduling.

- Pricing and quotes: several reviewers cite competitive pricing, with the company offering the best price among multiple quotes; others note they accepted a slightly higher estimate after explanations; one negative review accuses the company of being overpriced.

- workmanship and outcomes: frequent statements of high-quality workmanship, knowledgeable guidance, and durable results; some reviews highlight successful leak repairs and the suitability of the final roof and gutter work.

- Customer satisfaction and loyalty: multiple customers say they would use Kings Haywood again and would recommend them to others; some reviews express trust and long-term confidence in the contractor.

- Negative experiences: at least one customer described the company as dishonest and difficult to communicate with (language barrier), and another indicated prolonged delays and unmet promises; an initial note indicates someone chose a different roofer because the company was reportedly too busy.

- Notable operational details: reports of deposits followed by prompt start dates (e.g., next-day crew); explicit praise for punctuality and the ability to complete projects quickly; some reviews mention working with a specific lead (Jose) and his team.

Potential customers can expect generally positive experiences with timely, professional roof and related work, clear communication, and competitive pricing, but should verify timelines and references given the minority of negative reports.

πŸ—οΈ Common Materials

Metal roofing (galvanized metal) and gutters; siding materials are not discussed in the reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically very fast; reviews mention same-day or next-day response and rapid completion.

πŸ“ Common Complaints

Pricing concerns (overpricing) and occasional communication delays or lead-time issues.

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally competitive pricing with good value for money; a few reviews mention higher quotes or being overpriced.

πŸ”§ Maintenance Tips

No maintenance tips are provided in the reviews.

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Secure Roofing LLC

(4.9)
50 reviews

πŸ“ 45 Gaston Mountain Rd, Asheville, NC 28806, USA

πŸ“ž +1 828-820-7662

Overall, customer experiences with Secure Roofing are largely positive and centered on professional workmanship, reliable communication, and thorough cleanup. Reviews repeatedly note that Zach and his crews perform roofing (and gutters) quickly and with high qualityβ€”often finishing in one to two days, with some projects involving multiple homes or an HOA. Clients describe on-site involvement by the owner to explain options, coordinate scheduling, and provide prompt updates, with Quincy in the office noted for responsiveness. Work is described as proactiveβ€”addressing minor issues, replacing hidden boards, and coordinating with other trades (such as gutter specialists or interior repairs after storm damage). Cleanups are consistently praised, with little debris left behind, and workers described as courteous and respectful. Many customers report fair pricing, workmanship warranties, and projects completed on time and within budget. Several reviews highlight strong performance in the aftermath of storms (e.g., Hurricane Helene), including rapid responses and effective coordination of repairs. Overall, most reviewers say they would recommend Secure Roofing. A negative point appears in one review mentioning rude/unhelpful behavior by the office manager, and a minor quibble about music played on site.

πŸ—οΈ Common Materials

shingles,wood/boards,gutters

⭐ Quality Rating

Excellent

⏱️ Response Time

Same day

πŸ“ Common Complaints

Rude/unhelpful office staff

πŸ›‘οΈ Warranties Offered

Yes, warranties on workmanship

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing generally described as reasonable and good value; several reviews mention excellent value for money.

πŸ”§ Maintenance Tips

No maintenance tips mentioned in the reviews.

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Baker Home Exteriors

(4.9)
187 reviews

πŸ“ 48 Emma Sharp Rd, Mills River, NC 28759, USA

πŸ“ž +1 828-630-0246

The reviews depict Baker Home Exteriors/Baker Roofing as a highly regarded exterior contractor for roofing, siding, gutters, and related repairs. Customers consistently note prompt communication, thorough inspections (including attic checks), professional crews, and clean work sites. Several projects involved matching existing siding or replacing trim/fascia, with experiences highlighting honest assessments, timely follow-up, and competitive pricing. Overall, customers praise the quality of work and workmanship, with many stating they would hire or recommend the company again. No significant negative feedback is reported in these reviews.

πŸ—οΈ Common Materials

cedar siding shingles,wood siding (general)

⭐ Quality Rating

Excellent

⏱️ Response Time

Quotes/estimates typically provided within a couple of days; overall communication described as prompt and timely.

πŸ“ Common Complaints

There are no significant complaints; reviews emphasize honesty, punctuality, and thorough cleanup; occasional references to scheduling or weather delays but not to the quality of service.

πŸ›‘οΈ Warranties Offered

Yes, the work was guaranteed; no detailed warranty terms provided.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing described as fair and competitive; good value for the quality.

πŸ”§ Maintenance Tips

Inspect aging pipe boots and replace if worn to help prevent water damage.,Regularly check gutters and leaf guards to ensure they are functioning and not contributing to water intrusion.,When replacing siding or matching existing siding, request guidance on materials to ensure long-term durability and a seamless appearance.

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Window World of Asheville

(4.6)
121 reviews

πŸ“ 35 Loop Rd, Arden, NC 28704, USA

πŸ“ž +1 828-684-6334

Customer experiences with Window World of Asheville are consistently positive and focused on practical, repeatable outcomes: responsive and knowledgeable sales staff who provide clear estimates and answer questions; on-time scheduling and efficient installations performed by multi-person crews, often completing substantial jobs in a single day with careful protection of interiors and cleanups; high customer satisfaction with the quality and appearance of windows, doors, and, in some cases, insulated siding, with many noting significant aesthetic upgrades to their homes. The company’s lifetime warranty is frequently cited as a key benefit, demonstrated by a long-term claim that was handled smoothly, and financing options such as 0% financing are mentioned as advantages. Post-install support and timely follow-up are common themes, including prompt service after storms or scheduling adjustments. Overall, customers report reliable service across multiple properties, long-term relationships with the company, and strong recommendations to others.

πŸ—οΈ Common Materials

Insulated vinyl siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick; prompt responses to calls, on-time arrivals, and many jobs completed in a single day; scheduling often same-day or next-day

πŸ“ Common Complaints

Occasional ordering or scheduling issues and minor delays; one isolated window issue that was resolved

πŸ›‘οΈ Warranties Offered

Lifetime warranty on windows/doors (honored when used; customers report easy use)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Value for money is generally excellent; prices are fair and competitive; 0% financing option mentioned

πŸ”§ Maintenance Tips

No explicit maintenance tips mentioned in the reviews

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Elite Roof and Solar - Asheville

(5)
73 reviews

πŸ“ 257 Haywood Rd Suite 201, Asheville, NC 28806, USA

πŸ“ž +1 828-333-4818

- Customers consistently describe Elite Roof & Solar as professional from bid to completion, with regular, clear communication and timely updates throughout the process.
- Installations are noted for efficiency, with many jobs completed in one day (examples include a 3,000 sq ft house in about 12 hours and other jobs in roughly 13 hours). Crews are described as fast, courteous, and careful to protect landscaping and leave the site clean with minimal debris.
- Projects often proceed smoothly despite potential delays (weather, scheduling with other contractors, escrow, or insurance requirements); Elite is described as accommodating and able to adjust timelines as needed.
- The company provides assistance with insurance coordination, offers straightforward, no-pressure guidance on options (such as color choices and upgrades like GAF UHDZ shingles), and delivers documentation to satisfy underwriters (e.g., drone photos when required).
- Elite coordinates related work through partners when needed (e.g., removal and replacement of solar panels) and supports post-install needs with warranties and responsive service.
- Customer service empathy and project management are frequently highlighted, with project managers (notably Marcus and Andy) praised for attentiveness, honesty, and hands-on involvement during and after installation.
- The finished results are repeatedly described as high quality with enhanced curb appeal; several testimonials mention neighbors and even mail carriers complimenting the new roof, and one testimonial notes the company being veteran-owned.

πŸ—οΈ Common Materials

Asphalt shingles (GAF UHDZ)

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically very quick; many reviews mention prompt responses or scheduling within 24 hours or faster.

πŸ“ Common Complaints

Delays due to weather and coordination with other contractors; scheduling and insurance/escrow processes.

πŸ›‘οΈ Warranties Offered

Warranty offered and taken seriously (unspecified details).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing described as fair with no-pressure estimates and good value for money.

πŸ”§ Maintenance Tips

No maintenance tips mentioned.

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Carolina Home Exterior LLC

(4.7)
58 reviews

πŸ“ 30 Westgate Pkwy, Asheville, NC 28806, USA

πŸ“ž +1 828-281-4663

Carolina Home Exterior LLC (led by Jim Mascari) is described in customer reviews as a siding and window contractor known for professionalism, thorough communication, hands-on ownership, and clean, efficient crews. Projects covered include vinyl siding and Hardie board siding, window replacement, and related repairs (sometimes extending to roof-related fixes to resolve leaks). Reviewers report punctual callbacks, prompt assessments (estimates typically within about a week), on-site leadership, and careful cleanup with minimal disruption. Customers praise fair, transparent pricing and thorough workmanship, color/design guidance, and reliable problem-solving. No major defects or complaints about the company are noted; issues described relate to prior installers or suppliers rather than CH Exterior, and warranties are not discussed in the reviews.

πŸ—οΈ Common Materials

vinyl siding,Hardie board (fiber cement) siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically within 1 day for callbacks/assessments; estimates generally provided within about a week; communications described as prompt

πŸ“ Common Complaints

No significant complaints about the contractor; reviews highlight professionalism, punctuality, cleanup and responsiveness

πŸ›‘οΈ Warranties Offered

Not specified in the reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing described as fair/extremely fair; estimates and final billing described as transparent with no surprises

πŸ”§ Maintenance Tips

No maintenance tips provided

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Pisgah Roofing and Restoration

(4.7)
536 reviews

πŸ“ 1302 Patton Ave #40, Asheville, NC 28806, USA

πŸ“ž +1 828-424-7112

Customer feedback covers roofing and related exterior repairs, with occasional references to siding repairs. Several inspectors or crews arrived promptly, explained findings, and provided options; pricing is described as competitive or transparent in several quotes. However, multiple reviews report poor communication, missed deadlines, unannounced start times, and delays in follow-through or invoicing. Warranties are mentioned but coverage was disputed in at least one case. Overall experiences range from positive (professional, thorough service) to negative (unreliable scheduling, inconsistent updates).

πŸ—οΈ Common Materials

siding panel,wood,flashing

⭐ Quality Rating

Fair

⏱️ Response Time

Typically prompt; most reviews indicate same-day to 1–2 days response; one review notes multi-week delays

πŸ“ Common Complaints

Poor communication / inconsistent updates,Missed deadlines / scheduling issues,Unannounced start dates,Sub-par workmanship / finish quality,Billing/invoicing delays or unclear charges,Warranty disputes or expired coverage

πŸ›‘οΈ Warranties Offered

Limited warranty; some reviews indicate the warranty period was claimed to be over or not honored

πŸ‘₯ Customer Service Rating

Fair

πŸ’° Pricing Feedback

Pricing described as competitive and transparent in quotes; generally considered fair; some comments about value affected by workmanship or delays

πŸ”§ Maintenance Tips

View Details

Asheville Roofing

(4.9)
351 reviews

πŸ“ 2231 Riceville Rd, Asheville, NC 28805, USA

πŸ“ž +1 828-285-7663

Asheville Roofing is repeatedly praised in the reviews for quick responses, professional and thorough exterior work, and strong customer service. Work includes roof replacements and repairs, gutters, skylights, decking, and painting, with many jobs completed efficiently (some in a single day) and clean site cleanup. Customers note fair or competitive pricing and good value. Occasional issues cited include the discovery of wood rot requiring additional work and a post-install rain diverter adjustment, both resolved promptly. Overall, reviewers highly recommend the company and report a positive, reliable experience.

πŸ—οΈ Common Materials

wood shingles/siding,tongue-and-groove boards,plywood sheets

⭐ Quality Rating

Excellent

⏱️ Response Time

Typical response time is within 24-48 hours; scheduling for projects is often within 1-2 weeks, with some jobs completed in a day

πŸ“ Common Complaints

Occasional discovery of wood rot requiring additional work (e.g., carport roof); one instance of rain diverter installation not initially adequate, which was fixed promptly. Overall, few or no major complaints.

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally fair and competitive; reviewers cite reasonable quotes and good value, with multiple notes of under-budget or lower quotes compared to others

πŸ”§ Maintenance Tips

None mentioned

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Vargas & Sons Roof Repair

(4.8)
95 reviews

πŸ“ 1340 Patton Ave, Asheville, NC 28806, USA

πŸ“ž +1 828-519-0070

Customer reviews describe an Asheville-based roofing company that handles roof replacements, repairs, gutters, and some siding work. They emphasize responsive, professional crews (notably Jude, Dean, Greyson, and Preston), thorough cleanups, clear communication, and assistance with insurance claims. Quick estimates (including satellite-based), on-time arrivals, and strong warranties are highlighted, including a GAF Golden Pledge warranty and a 25-year labor warranty. A few operational hiccups are noted, such as a gutter color mismatch and occasional supply delays, but issues tend to be resolved quickly. Overall, customers repeatedly recommend the company for roofing and gutter projects, citing good value and quality workmanship.

πŸ—οΈ Common Materials

asphalt shingles,wood shake roof (older roofs),slate,metal (e.g., chimney wrap),gutters,siding (mentioned in at least one project),decking/rafters

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically within 1 day; reviews mention same-day responses or estimates delivered by the next business day

πŸ“ Common Complaints

gutters installed in the wrong color initially,some projects longer than expected due to supply delays,few small hiccups during the process (e.g., coordination with insurance) that were addressed promptly

πŸ›‘οΈ Warranties Offered

GAF Golden Pledge warranty,25-year labor warranty

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is generally described as fair or competitive, with several reviewers noting good value and some calling it the best price among quotes

πŸ”§ Maintenance Tips

Enroll in an annual gutter maintenance program to keep the system in top shape,Expect clear explanations of processes and maintenance steps from the team

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Mountain View Siding LLC

(5)
2 reviews

πŸ“ 72 P E M Dr, Hendersonville, NC 28792, USA

πŸ“ž +1 828-696-3730

Positive customer review noting a hardworking crew, a satisfactory appearance of the siding, and timely completion despite weather challenges. No details provided about materials, pricing, warranties, or specific maintenance tips; no complaints mentioned.

πŸ—οΈ Common Materials

⭐ Quality Rating

Excellent

⏱️ Response Time

Timely completion; no specific timeframe provided

πŸ“ Common Complaints

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not mentioned

View Details

Florentino Family Roofing & Remodeling

(4.8)
83 reviews

πŸ“ 145 Jacob Holm Way, Candler, NC 28715, USA

πŸ“ž +1 828-600-5085

Florentino Family Roofing & Remodeling in Candler generally receives positive reviews for roofing, siding, and exterior work. Customers repeatedly highlight strong communication, thorough inspections, and clear, detailed quotes, with several noting excellent help coordinating insurance claims and understanding options.

Common services cited include roof replacements or repairs, vinyl siding updates (including fascia, soffit, and gutters), gutter guards, painting, and sometimes front/garage doors. Positive specifics include: responsive contacts (notably Elias, Miguel, Harold, Keith, and Raymond), on-site protection of landscaping, tidy job sites with complete cleanups, and proactive post-work follow-up.

Customers report fast project timelines in many cases (often roof replacement completed in one to two days), though some projects experienced delays due to material availability or weather. Work often includes improvements such as attic ventilation upgrades (ridge vents) and thoughtful details (crickets behind chimneys), with positive notes about craftsmanship and straight, neat results. Materials frequently mentioned include Owens Corning shingles and multiple color options (e.g., Merlot).

Pricing is described as clear and detailed, with some reviews noting the price was higher than competitors but justified by quality and reliability. Insurance handling is a recurring theme, with several customers praising guidance through claims and coverage of repairs (deductibles sometimes applying).

Overall outcomes are portrayed as durable, aesthetically pleasing, and worth recommending to others. A minority of feedback mentions communication issues, including one report of a rude phone interaction when attempting to contact the company.

πŸ—οΈ Common Materials

HardiePlank fiber cement siding,vinyl siding,Azek trim

⭐ Quality Rating

Excellent

⏱️ Response Time

Same day to next day

πŸ“ Common Complaints

Communication/contact issues; rude phone interactions

πŸ›‘οΈ Warranties Offered

Honors manufacturer warranties and repair warranties; repairs sometimes covered after warranty expiration

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Quotes are transparent and detailed; pricing often described as higher than some competitors but considered good value for quality

πŸ”§ Maintenance Tips

Improve attic ventilation with ridge vents to reduce heat and improve energy efficiency,Consider post-storm inspections and timely repairs to prevent leaks

View Details

Wright Brothers Roofing

(4.6)
51 reviews

πŸ“ 84 Mineral Springs Rd, Asheville, NC 28805, USA

πŸ“ž +1 828-520-2120

The reviews describe Wright Brothers Roofing (Asheville area) as a fast, professional roofing contractor with strong customer service, clear communication, and reliable workmanship. Projects frequently involve roof replacements, gutter work, skylights, and occasional siding-related tasks, with several reviewers noting quick response times, thorough inspections, and fair or competitive pricing. While overall highly positive, a few mentions include scheduling hiccups and occasional post-install adjustments or tweaks after completion. A warranty on roofing work is noted in at least one review.

πŸ—οΈ Common Materials

not specified; reviews focus on roofing components such as shingles, gutters, skylights, and metal roofing rather than siding materials

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically same-day to 1-2 days; many reviews mention quick responses, often within hours

πŸ“ Common Complaints

Occasional scheduling hiccups or coordination delays,Occasional need for post-install adjustments or follow-up visits (e.g., debris affecting gutters/leaf guards),A few notes about ensuring cleanup and protecting gardens

πŸ›‘οΈ Warranties Offered

Warranty/guarantee on roofing work mentioned in reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is generally praised as competitive and fair; customers highlight good value, with examples of military discounts and costs that were lower than some competitors

πŸ”§ Maintenance Tips

No explicit maintenance tips; some reviews emphasize monitoring and follow-up inspections after storms,General guidance during inspections to distinguish immediate fixes from things that can be monitored over time

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Litespeed Construction - Asheville Roofing Contractor

(4.9)
115 reviews

πŸ“ 460 Weaverville Rd #6, Asheville, NC 28804, USA

πŸ“ž +1 828-505-6051

Customer feedback portrays Litespeed Construction as a roofing contractor with consistently positive experiences. Key practical takeaways for potential customers:

- Highly regarded for knowledge, honesty, friendliness, and professional conduct; pricing described as fair or affordable.
- Strong communication and transparency: clear estimates, regular updates, and thorough explanations of work and options.
- Scheduling flexibility and responsiveness: able to accommodate tight timelines (e.g., due diligence periods, storm damage repairs) and begin work promptly.
- Work quality and workmanship: quick, neat installations or repairs, thorough cleanup, and respectful treatment of property.
- Reliability and trust: multiple references to doing what they said they would, including completing projects on time and within quoted prices.
- Post-service support: responsive to follow-up questions and minor issues (e.g., debris in downspouts) after work.
- Notable personnel: Kirby is frequently highlighted as a standout contactβ€”communicative, honest, thorough, and customer-focused; the crew and office staff are also praised.
- Consistency across experiences: both first-time and repeat customers report positive, low-stress experiences and would highly recommend the company.

πŸ—οΈ Common Materials

No siding materials mentioned in the reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Very prompt; estimates and responses are typically quick with scheduling accommodations (often same-day or within 24-48 hours).

πŸ“ Common Complaints

No notable complaints; pricing is generally described as fair or competitive.

πŸ›‘οΈ Warranties Offered

Not mentioned.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing described as fair and competitive; often seen as good value; in some cases among the best prices.

πŸ”§ Maintenance Tips

Yesβ€”keep gutters and downspouts clear of debris to prevent clogs; debris in elbows can cause leaks, so regular maintenance helps.

View Details

Mighty Dog Roofing of Asheville

(4.3)
6 reviews

πŸ“ 38 Rosscraggon Rd Q, Asheville, NC 28803, USA

πŸ“ž +1 828-840-7803

Summary: The feedback is mixed. One reviewer criticized an unidentified company for failing to prevent leaks at the flashing and for poor reliability and scheduling. Several reviews reference Mighty Dog Roofing, noting positive experiences with Brian (the salesperson) and with the company’s workmanship and service. Reported strengths include high-quality roof work, pride in craft, clear communication, and a willingness to work within various budgets. Customers described a smooth, fast process, professional completion, and a family-like customer experience. Notable outcomes mentioned include a dramatic roof transformation (documented by a video showing the roof nine months after a storm) and overall customer satisfaction leading to recommendations or repeat business.

πŸ—οΈ Common Materials

Not mentioned (reviews focus on roofing; no siding materials discussed)

⭐ Quality Rating

Excellent

⏱️ Response Time

Not specified

πŸ“ Common Complaints

Leaks/poor workmanship (flashing leaks) and unprofessional behavior mentioned in a negative review

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing perceived as fair and budget-friendly; they work with various budgets

πŸ”§ Maintenance Tips

No maintenance tips provided in reviews

View Details

Hatch Homes

(4.6)
51 reviews

πŸ“ 60 N Market St C200-050, Asheville, NC 28801, USA

πŸ“ž +1 828-450-1264

- Overall, experiences with Hatch Homes vary from highly positive to strongly negative. Many customers praised high-quality work on Hardie siding (James Hardie), windows, gutters, and related remodeling, with apparent transformations to their homes and attention to detail from on-site leaders like Lin, Yorin, JW, Owen, Gregorio, and others. Several customers would recommend Hatch Homes to others and cited good communication, professional crews, and reliable finishes or turnarounds.

- Positive practical details frequently noted:
- Scope included Hardie siding (often acclaimed), window replacements, gutters, decking, interior trim, and sometimes stonework or painting.
- Reported strong craftsmanship, clean work sites, and good cleanup.
- Some projects completed quickly or within a day-plus over the estimated time, and some crews managed complex or winter work well.
- Pricing was sometimes cheaper than competing quotes, and some customers appreciated easy contract processes and an accessible customer portal.

- Negative practical details and concerns:
- A number of customers experienced lengthy delays beyond promised timelines (promised around 10 days; actual timelines ranging from weeks to months, with some projects taking 5+ months).
- Communication gaps: project managers often had brief on-site visits and inconsistent updates; some clients reported difficulty obtaining quotes or follow-up when contacting Lin or other staff.
- Subcontractor performance issues: gutters and supply pickup were handled by subcontractors; some instances of delays, incomplete or missed pickups, and a damaged deck due to a missing/incorrect procedure. Some customers felt Hatch relied heavily on subcontractors rather than in-house crews.
- Cases of dissatisfaction strong enough to terminate projects or re-solicit work due to ongoing problems or misalignment of expectations.
- Remarks about perceived overstatement of customer service or standards, with some clients feeling results did not match promises.
- One client noted that the project was essentially coordinated by external contractors (NC Alpha Construction) and criticized Hatch for overhead rather than direct execution.

- Practical takeaways for potential customers:
- Clarify who will perform the actual work and who manages the project (in-house crew vs. subcontractors) and request named on-site leaders for daily updates.
- Establish a firm, written project timeline with milestones and a clear plan for handling weather-related delays.
- Confirm all subcontractors involved (gutters, material pickup, etc.) and specify responsibilities, schedules, and cleanup expectations.
- Insist on regular, scheduled communication and a single point of contact; request prompt responses for quotes and inquiries.
- Verify warranties and post-install support, and discuss contingencies if issues arise.
- Compare perceived value versus price, and weigh references from prior customers, including how issues were resolved if they occurred.

πŸ—οΈ Common Materials

James Hardie fiber cement siding (Hardie Board / Hardie plank)

⭐ Quality Rating

Excellent

⏱️ Response Time

Inconsistent; some reviews mention prompt communication while others report slow callbacks or poor responsiveness

πŸ“ Common Complaints

Poor communication and project management; delays beyond promised timelines; issues with subcontractors (gutters, cleanup) and occasional improper installation

πŸ›‘οΈ Warranties Offered

Not specified

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally good value with competitive pricing; some concerns about overhead and coordination costs

πŸ”§ Maintenance Tips

None mentioned

View Details

CW Brown Construction

(4.3)
12 reviews

πŸ“ 1 Stoner Rd, Asheville, NC 28803, USA

πŸ“ž +1 828-412-5798

- Services and results: Consistent positive feedback on gutter cleaning (including screens) and roof-related work. Crews were thorough, efficient, and delivered professional results at a reasonable price. In several cases, roof inspections identified shingles to replace, with crews returning a few days later to complete the work. Several customers noted their roofs and gutters looked good and others received compliments after completion.

- Specific outcomes: After severe weather events (Hurricane Helene), repairs were completed and customers felt their homes were restored to better condition than before. Gutter and roof work was described as reliable and high quality, with some customers expressing strong willingness to hire again or recommend the company.

- Customer experience and communication: Most reviews describe good communication, estimates, and scheduling, with reputable professionalism and courteous service.

- Notable negative experience: One reviewer reported a prolonged and problematic siding estimate processβ€”an estimator did not show up, delays of up to three weeks, and ultimately being told the firm could not take on additional siding projects, accompanied by criticisms of unprofessionalism and wasted time.

- Overall: The majority of experiences emphasize thorough, professional, and affordable roof and gutter work with positive outcomes, while there is at least one documented issue related to siding project scheduling and availability.

πŸ—οΈ Common Materials

No specific siding materials are mentioned; reviews reference siding in general alongside roofing and gutters.

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically within a few days for estimates and work, but one siding estimate process took several weeks with missed appointments.

πŸ“ Common Complaints

Siding project scheduling and estimation delays, including missed estimator appointments and slow communication.

πŸ›‘οΈ Warranties Offered

None mentioned.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Prices described as reasonable with good value for money, particularly for roof and gutter work.

πŸ”§ Maintenance Tips

No maintenance tips provided.

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Jeff's Roofing

(4.8)
18 reviews

πŸ“ 67 Buchanan Ave Suite 1 Suite 1, Asheville, NC 28801, USA

πŸ“ž +1 828-779-3472

Customer experiences with Jeff's Roofing were largely positive. Reviewers reported responsive communication from the start, on-time arrivals, and quick completion of projects. Quotes were provided promptly, and pricing was described as fair or cost-effective. Workmanship was praised, with sites kept tidy, proper flashing on a chimney, professional shingle installs, and a warranty backing the workmanship. Several customers noted roofs completed on multiple properties in the Asheville area (both rental properties and a personal home) with no leaks and debris cleaned up afterward, and most indicated they would recommend the company. A single reviewer described an unprofessional experience where an estimate was given but no follow-up to schedule the work occurred, leaving them waiting with no contact for an extended period.

πŸ—οΈ Common Materials

No siding materials mentioned; reviews focus on roofing (e.g., shingles, flashing) rather than siding materials.

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically same-day or within 24 hours for inquiries/estimates; generally prompt responses.

πŸ“ Common Complaints

Unresponsive or delayed communication in scheduling; some reviews mention lack of follow-up or unprofessional communication.

πŸ›‘οΈ Warranties Offered

Workmanship warranty backed by the company.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing described as fair and competitive with good value for money.

πŸ”§ Maintenance Tips

No maintenance tips mentioned.

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