Elite Roof and Solar - Asheville

- Customers consistently describe Elite Roof & Solar as professional from bid to completion, with regular, clear communication and timely updates throughout the process.
- Installations are noted for efficiency, with many jobs completed in one day (examples include a 3,000 sq ft house in about 12 hours and other jobs in roughly 13 hours). Crews are described as fast, courteous, and careful to protect landscaping and leave the site clean with minimal debris.
- Projects often proceed smoothly despite potential delays (weather, scheduling with other contractors, escrow, or insurance requirements); Elite is described as accommodating and able to adjust timelines as needed.
- The company provides assistance with insurance coordination, offers straightforward, no-pressure guidance on options (such as color choices and upgrades like GAF UHDZ shingles), and delivers documentation to satisfy underwriters (e.g., drone photos when required).
- Elite coordinates related work through partners when needed (e.g., removal and replacement of solar panels) and supports post-install needs with warranties and responsive service.
- Customer service empathy and project management are frequently highlighted, with project managers (notably Marcus and Andy) praised for attentiveness, honesty, and hands-on involvement during and after installation.
- The finished results are repeatedly described as high quality with enhanced curb appeal; several testimonials mention neighbors and even mail carriers complimenting the new roof, and one testimonial notes the company being veteran-owned.