Salty Dog Roofing & Siding
4975 Lacross Rd #100, North Charleston, SC 29406, USA
Customer experiences with Baker Roofing / Baker Home Exteriors are consistently positive about responsiveness, thorough inspections, transparent pricing, and reliable workmanship across roofing, gutters, siding, and windows.
- Response and inspection: techs often arrived the next day for inspection; on-site roof inspections frequently included going up to the roof, attic checks, and using photos or samples to explain options. Several customers appreciated not being pressured into upsells and valued clear, honest communication.
- Pricing and options: estimates typically provided with multiple repair/upgrade options; conversations focused on what customers were comfortable with. Several reviews noted competitive pricing or obtaining quotes that outweighed competitors.
- Project management and communication: jobs were overseen by named leads (e.g., Justus, Luke, Graham, Troy), with daily on-site presence, proactive updates, and detailed explanations of progress. Customers commonly highlighted helpful, responsive communication and timely follow-ups.
- Work quality and outcomes: reported high-quality workmanship with attention to detail; shingles, gutters, windows, and doors installed to a high standard; noted improvements such as effective leaf guards, clean finishes, and thorough site cleanup (tarps, blowers, leaving no debris).
- Scope and versatility: many customers used Baker for multiple exterior needs (roofing, siding, gutters, windows, doors, screens) and appreciated coordinating several projects with one contractor.
- Timelines and weather: projects were completed efficiently, sometimes within days or a week, even under challenging conditions (e.g., extreme heat or hail damage) with clear expectations set beforehand.
- warranty and aftercare: several testimonials referenced warranty work and responsive follow-up, including repairs of leaks and interior residue, with quick communication and documentation (photos) to support claims.
- trust and reputation: repeated positive mentions across different locations and homeowners, with strong endorsements of specific team members for honesty, transparency, and customer care.
No specific siding materials were mentioned; siding appears as part of exterior work but materials are not specified.
Excellent
Next-day service/within 24 hours is commonly noted for inspections
No significant complaints; reviews are overwhelmingly positive, with only occasional mentions of minor past issues unrelated to siding
Warranties are offered and customers mention that Baker will honor them or work with the warranty provider
Excellent
Pricing is described as competitive and transparent, with some customers noting lower quotes than competitors and overall good value
Yes. Several reviews mention staff providing maintenance tips for roof care and maintaining exterior systems.
4975 Lacross Rd #100, North Charleston, SC 29406, USA
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