Van Derhoof Roofing Co., Inc.

(4.8)
300 reviews
+1 315-475-9541

Van Derhoof Roofing Co., Inc. Reviews

Customer experiences with Van Derhoof Roofing are consistently positive, spanning roofing, siding, gutters, skylights, and related exterior work for both homes and a commercial site. Key practical takeaways for potential customers:

- Service scope and outcomes: Replacements and repairs for roofs (including rubber and multi-layer shingles), siding (including cedar siding and chimney holes), gutters, skylights, and vents. Several projects involved same-day or near-immediate work, with additional components completed promptly (e.g., gutters the day after a roof replacement).

- Scheduling and timelines: Timelines varied by project. Some jobs were completed in one day, while others required scheduling within a couple of weeks. In urgent cases, customers reported prompt attention and efficient sequencing of work.

- Estimates and pricing: Estimates ranged from initial quotes that were higher than expected to fair or transparent pricing once the scope was clarified. Customers appreciated explanations of costs and the willingness to address the full scope (rather than cutting corners).

- Work quality and durability: Customers consistently describe high-quality workmanship, thorough inspections, and careful installation. Several testimonials note long-lasting results and work that stands up to weather and wear.

- Communication and project management: Strong emphasis on communication—estimators, foremen, and office staff kept customers informed of changes, updates, and issues. Supervisors and crew leads were praised for organization, coordination, and on-site presence.

- Crew conduct and cleanup: Crews were described as professional, courteous, and hardworking. Cleanup was repeatedly noted as meticulous, with minimal debris left behind and careful protection of property.

- Warranty and service ethos: At least one testimonial highlights a solid warranty and a company-wide commitment to stand behind the work, contributing to peace of mind for customers.

- Travel and service area: The company is willing to travel to customers outside their immediate area, expanding access to both residential and commercial clients.

Overall, customers report a reliable, professional experience with clear communication, thorough workmanship, and careful cleanup, with multiple testimonials indicating willingness to reuse or recommend Van Derhoof Roofing for future projects.

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Additional Information

🏗️ Common Materials

Cedar siding

Quality Rating

Excellent

⏱️ Response Time

Typically 1–2 weeks to schedule and begin; generally prompt with good on-site communication.

📝 Common Complaints

Delay between quote approval and start; occasional quotes or estimates higher than expected but explained.

🛡️ Warranties Offered

Yes—strong warranty; they state they will stand behind their work.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing generally described as fair and reasonable; customers felt they received good value; some quotes noted as higher than initially expected but explained.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

Other Siding Repair Services in Syracuse