Mike Home Improvements

Summary of customer experiences:

- Overall impression: The feedback is consistently positive across multiple projects (roofing, siding, windows, gutters, deck, and garage renovations), with many customers expressing high satisfaction and willingness to reuse or recommend the company.

- Services performed: Roof replacements (including extensive rot repair and plywood replacement), fascia, aluminum trim, soffits, gutters and downspouts; siding work; window replacements; deck construction; garage renovation.

- Project management and communication: A common strength noted is clear, proactive communication. Customers appreciated timely updates, often via progress photos or a dedicated project folder/site. The company also managed insurance interactions on behalf of clients in several cases and provided detailed, transparent quotes.

- Work quality and attention to detail: Reviewers highlighted thorough workmanship (e.g., rot replacement down to the rafters, proper flashing and caulking, seamless rake ends) and high-quality finishes. Projects were completed in a timely manner, with attention to durability and aesthetics.

- Crew conduct and site stewardship: Crews were described as hard-working, professional, and respectful of properties. Reports frequently mentioned cleanups, no debris left behind, and considerate behavior (e.g., minimal noise, no smoking).

- Pricing and value: Several customers noted reasonable or fair pricing and praised the avoidance of surprise or excessive change orders. Some testimonials emphasized competitive pricing relative to other contractors.

- Likelihood of recommendation and repeat business: Many customers stated they would or did recommend the company to others and planned to hire them again for future projects.

- Notable strengths identified: Markus (Markus) as a primary point of contact, friendly and responsive office staff, organized project tracking, and capability to handle complex or historic homes and insurance coordination.