Renaissance Roofing & Exteriors

- Services and outcomes: The company handles roofing, siding, gutters, window replacements, and deck projects. Reported results include a deck rebuild using TimberTech Vintage composite decking with Westbury aluminum railing that looked excellent; siding and gutters were praised for appearance and smooth execution; roofs and windows generally received positive reviews for quality and finish.

- Project leadership and subcontracting: Deck work was primarily performed by a team led by a supervisor (Johnny/Cameron) and involved subcontracted installers. The company is described as coordinating work so that projects are completed correctly and on schedule, and in at least one case matched a lower bid.

- Sales process and communication: Overall positive feedback on sales approach and responsiveness. Some reviews noted gaps in communication between commitment and project start, and one instance where a representative did not follow through with promised samples or quotes, leaving the customer uncertain.

- Quoting and pricing experiences: Most customers found quotes and pricing to be fair or competitive. Some negative feedback highlighted difficulty obtaining quotes for small, specific desires (e.g., one window), with opinions that the price was high for the scope and a lack of price breakdown or clear rationale.

- Project execution and site management: Numerous reviews praised workmanship, professionalism, and thorough cleanup. Several customers highlighted timely completion, clear guidance during product selections (including color renderings), and a clean, well-managed job site.

- Customer sentiment and likelihood to reuse/recommend: A majority would use the company again and recommend it to others, citing good results, courteous staff, and reliable execution. A minority expressed frustration with certain aspects of the sales/quote process but still acknowledged quality work in other projects.

- Practical takeaways for potential customers: Expect coordinated subcontracted labor for certain projects; request detailed quotes with price breakdowns and explicit timelines; inquire about materials, color rendering or samples during the design phase; confirm who will be the point of contact and how communication will be handled from commitment to installation; prepare for good workmanship and neat site cleanup if hiring for roofing, siding, gutters, decks, or windows.