First Response Roofing, Inc
10971 Bonita Beach Rd SE # 2, Bonita Springs, FL 34135, USA
RAMS Roofing and Construction (RAMS / Rams Roofing) receives predominantly positive, fact-based feedback across roofing, gutters, and related repairs. Customers cite rapid responsiveness to service requests (including online forms and after-hours leaks), next-day or prompt on-site visits, clear quotes, and organized project management. Work is described as professional, meticulous, and tidy, with crews punctual and courteous. Several reviewers highlight hands-on involvement and good communication from owners or lead staff (notably Jose, Scott Alexander, Fernando Zavala, Gregorio, and Fabiano), and a strong emphasis on customer satisfaction and post-installation follow-up. Services mentioned include new roofs (various materials), gutter installations, metal roof and other specialty installations, and repairs ranging from patching leaks to full replacements; some projects involved coordinated permits and working with associations, with payment arrangements sometimes described as due upon completion. The company is referenced for emergency storm-related repairs and long-term maintenance, and several reviews note durability and performance in challenging conditions (e.g., hurricanes) and thorough post-project cleanup. The feedback also reflects a diverse clientele, including both English- and Spanish-speaking customers in southwest Florida areas such as Bonita and nearby communities.
- Practical takeaways for potential customers:
- Services: roofing (multiple materials), gutters, metal installs, exterior repairs, and related renovations; some projects include permit coordination and association work.
- Response and scheduling: online requests can yield rapid contact; many reports of next-day visits and timely quotes; availability for emergency/night leaks.
- Estimates and payments: on-site estimates offered; some projects completed with payment upon completion.
- Quality and management: professional, detail-oriented workmanship; crews punctual and tidy; owner/lead staff actively involved and communicative.
- Customer experience: strong emphasis on clear communication, follow-up, and post-project service; positive references from both homeowners and associations.
Metal roofing (including aluminum),Clay tile roofing,Rubber roof (EPDM)
Excellent
Response was very fast in several reviews (within minutes via text, next day or next-morning visits). Typical pattern cited: next-day response or swift scheduling.
No major complaints; reviews are overwhelmingly positive. Some mentions of fair pricing rather than issues, but no recurring problems.
Not mentioned
Excellent
Generally positive; described as fair or good value for money; several notes about reasonable pricing and pay-after completion on some projects.
No maintenance or repair tips mentioned
10971 Bonita Beach Rd SE # 2, Bonita Springs, FL 34135, USA
25091 Bernwood Dr # 9, Bonita Springs, FL 34135, USA
24551 Production Cir #1, Bonita Springs, FL 34135, USA