First Response Roofing, Inc

- Overall experiences: Widely positive; customers report high-quality roof replacements (tile or metal) that look good and are durable after storms; several note efficient, on-time work and thorough cleanup.

- Key contacts and service quality: Eric (owner) described as honest and dedicated; Matt C. praised for responsiveness, low-pressure guidance, and clear communication; Kathy in the office noted as professional; crews described as hardworking and punctual, with good site management and safety (e.g., tarping to protect property).

- Process and communication: Customers appreciated help selecting materials, transparent explanations of options and insurance impacts, and ongoing updates throughout the job; coordination with insurance adjusters and HOA requirements was frequently highlighted.

- Pricing and value: Several reviews emphasize fair pricing and avoiding price gouging, particularly compared with other contractors during hurricane aftermath; a few customers explicitly recommend FRR as fair and reliable.

- Aftercare and reliability: Fast follow-up on issues (e.g., minor leaks) and willingness to fix problems; many customers report long-term satisfaction and loyalty.

- Potential caveat: One customer reported repeated door-to-door solicitation despite no-soliciting signs; this was not a common theme but noted as a negative experience by a reviewer.