Melvin Belk Roofing

Overall, customer experiences with Melvin Belk Roofing (and associated siding/roofing work) are mixed but predominantly positive, with several strong testimonials about workmanship, communication, and timeliness, alongside a few notable negatives.

Key takeaways for potential customers:
- Timeliness and efficiency: Many projects were completed quickly, often in one day or a day and a half for roof work; emergency responses were prompt (often within a day).
- Work quality and scope: Reported high-quality roofing and siding repairs, with thorough tear-offs and replacements; crews described as skilled, diligent, and professional; capable of complex jobs on older homes (e.g., 110-year-old property, repairs to dormers, water damage, and multiple flat roofs).
- Communication and quotes: Detailed quotes with options for different shingle brands (three brands) and colors; crews and managers (e.g., Luke, Andrew) noted for keeping clients informed throughout the process.
- Crew and customer service: Many reviews highlight courteous, respectful, and hard-working crews; positive mentions of family-owned business culture and responsive office staff.
- Affordability and value: Several customers described pricing as affordable or good value.
- Notable positive personnel: Andrew, Luke, Dan, Gavin, Nick, Caleb, Kevin Rideout, and the Melvin Belk team frequently cited for quality and service.
- Notable negative experiences to consider: Punctuality/scheduling issues in at least one case; lack of an itemized bill and disputes about insurance coordination in another; a standalone negative review describing poor timeliness, communication, and billing practices.

Practical details mentioned:
- Projects often included tear-off and replacement work, and in some cases required reconstruction on back entrances or multiple areas due to water damage.
- Options to customize materials and colors were available, with several customers taking advantage of brand and color choices.
- Emergency response was highlighted as a strength in storm-related situations.