Melo Roofing Inc

The customer reviews describe Melo Roofing as highly communicative and professional across multiple exterior projects (primarily roof replacements and skylight work), with a strong emphasis on ongoing updates and customer coordination. Key practical details cited include:

- Communication and updates: frequent progress updates via email, text, calls, and app-based real-time updates; multiple crew members and managers (e.g., Dana, Jarrod, John Ladd, Dayton, Cullen) kept customers informed at each stage.
- Scheduling and pace: jobs started as planned or early; several projects were completed efficiently, including large homes finished in a single day; some workloads required additional plywood and scheduling considerations.
- On-site management and workmanship: site managers provided explanations and kept customers calm and informed; crews described as professional, punctual, courteous, and hardworking; final results described as high quality with attention to detail.
- Cleanliness and site cleanup: debris removal and site cleanup were consistently noted as thorough, with minimal leftover refuse.
- Outcomes and satisfaction: customers reported the roofs looking great, peace of mind about the installation, and willingness to recommend Melo for roofing-related work; some highlighted fair pricing and, in a few cases, finishing under original estimates.
- Financing and options: financing options were mentioned as part of the process, contributing to a smooth experience.
- Noted drawback: one recurring negative point was persistent requests for Google reviews.

Overall, customers convey a seamless, well-communicated experience with professional crews and satisfactory results, though a minority noted ongoing solicitations for reviews.