K&M Roofing & Exteriors

- Overall, customers report highly positive experiences with K&M Roofing and Exterior, noting reliability, professionalism, and friendliness across projects.

- Timeliness and communication: multiple testimonials highlight on-time visits, proactive updates about delays or traffic, and clear explanations of the work.

- Work quality and outcomes: reviewers describe high-quality results, including effective roof repairs/replacements, leak resolution, and professional installation with thorough cleanup; some mention custom fabrications (e.g., a custom cap) and significant improvements to appearance.

- Customer-focused service: many customers feel the company acts as an advocate for homeowners, explains needed work clearly, and avoids upselling or pressure, which reduces stress during the process.

- Pricing and value: quotes are described as fair, with customers satisfied by the price and the value of the workmanship.

- End-to-end process: several reviews note a smooth, end-to-end experience from initial assessment or demo to final cleanup, with clear timelines and solid project management.

- Insurance/claims support: some customers appreciate assistance navigating insurance claims and the resulting peace of mind.

- Staff and company culture: praise is directed at individual team members (e.g., Casey Mahone, Hamza) for honesty, knowledge, punctuality, and professional conduct; the crew is described as efficient and respectful.

- Local relevance: feedback consistently references the Memphis area, with positive remarks on reliability compared to other contractors.