Hometown Exteriors - Roofing and Gutters

(5)
49 reviews
+1 315-234-4775

Hometown Exteriors - Roofing and Gutters Reviews

Overall, customers report a consistently professional and positive experience across roofing, siding, and related work. Key practical details frequently noted include:

- Points of contact and communication: Emir serves as the primary contact for initial consultations, quotes, and ongoing questions; customers describe him as thorough and helpful. Mike oversees projects, communicates clearly about pricing and scheduling, and often resolves issues promptly.
- Timeliness and efficiency: Many jobs are completed quickly, with crews finishing roofing or related work in one day and larger projects (e.g., new roofs with additional tasks) completed within a couple of days. Crews are described as efficient and focused, while maintaining property respect.
- Quality and materials: Work is portrayed as high quality, with references to top-tier materials (e.g., Owens Corning shingles) and careful installation practices. When issues are discovered (such as damaged siding or shingles), they are addressed promptly, sometimes with a quick replacement or additional ordering of materials.
- Property protection and cleanup: A standout practical detail is thorough cleanup and protection of the work site, with many reviews noting immaculate or near-original conditions after completion.
- Range of services and outcomes: Services include roof replacement, siding repair/replacement, soffit work, and gutters. Several projects on historic homes or large, steep roofs are highlighted, with positive outcomes and careful handling of unique challenges.
- Pricing and affordability: Pricing is described as fair and honest, with some customers noting flexibility or accommodations for budgeting constraints; a few instances mention assistance with financing or discounts.
- Customer care and satisfaction: Across reviews, customers emphasize courteous crews, respectful behavior toward property and privacy, and high levels of customer service. Several reviews mention neighbors complimenting the finished work and a willingness to revisit issues or adjust details mid-project.
- Recommendations: Many customers explicitly state they would hire again and recommend the company to others, citing both the quality of workmanship and the overall service experience.

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Additional Information

🏗️ Common Materials

Quality Rating

Excellent

⏱️ Response Time

Typically same day to within one day of inquiry.

📝 Common Complaints

Occasional siding damage noted during a roof project, which was repaired a few days later.

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was described as honest and fair, with flexibility to fit budget and good value for money.

🔧 Maintenance Tips

Location

Other Siding Repair Services in Syracuse