Excellent Roofing

Overall, reviews show mixed experiences with Excellent Roofing. Many customers praise professionalism and reliability—on-time arrivals, thorough cleanups, courteous crews, detailed written estimates, daily project updates with photos or drone footage, and the ability to handle large, multi-element projects (roofs, windows, doors, siding, awnings) often within tight deadlines. Several accounts highlight competitive or fair pricing and a low-stress, smooth process, with workers who leave the site tidy and finish quickly. Individual team members such as Jerri, Addie, Chad, Jason Lurie, Adam, Domingo, and Marco are frequently noted as responsive or helpful.

However, other reviews raise concerns: some report high costs or overbilling (including tarp charges), patch jobs that failed after a rain, and difficulties getting follow-up responses or inspections. There are mentions of communication gaps, especially after initial work, and at least one note about not being military-friendly or not returning calls to out-of-state customers. A few reviewers explicitly state they would not recommend the company.

For potential customers, the company appears capable of handling comprehensive exterior projects with strong project management, but it’s important to obtain clear, detailed estimates, understand any extra fees, and confirm post-install warranty or service responsiveness before committing.