Epic Roofing and Exteriors

Overall, customer feedback for Epic Roofing and Exteriors is mixed but predominantly positive, with several reviewers highlighting professional conduct, clear communication, and high-quality results. Common practical details include:

- Detailed, photo-backed estimates with explicit descriptions of materials used; responsive answers to questions; staff such as Cory, Brittany, Paul, and Joel Pignotti noted for professionalism and helpful communication.
- Timeliness and on-site performance: projects described as completed on schedule or within planned timeframes; crews described as efficient, respectful of property, and thorough with cleanup.
- Quality outcomes: multiple mentions of attractive, well-installed roofs, successful skylight replacements, vent installations, and resealing of a Florida room roof; perceived fair pricing and strong coordination with insurance processes.
- Local and reliable reputation: several reviewers emphasize that the company is local and stable, contrasting with storm-chasing outfits.

However, there is a notable negative review detailing:
- Missed appointments without notice and unannounced visits
- Poor overall communication
- Property damage (tar on brick pavers, rust from nails, bent vents) and reinstallation of damaged components
- Trash and debris left on the property
- An inspector who relied on crew photos rather than on-site inspection, with unresolved issues afterward
- A strong recommendation to avoid the company based on these experiences

In summary, most customers report professional service, clear communication, timely execution, and quality results at competitive prices, while a minority report serious service failures and property damage. Potential customers may want to confirm scheduling practices, inspector involvement, and post-work cleanup expectations before proceeding.