Division 7 - Building Resource Group

Customer feedback on this siding repair business is mixed, with both strong positives and notable criticisms. Key practical takeaways for potential customers include:

- Insurance coordination and cost outcomes: Several customers credit the company with helping navigate insurance claims and saving money on deductibles; one testimonial notes a deal with the insurer after deductible considerations. Projects mentioned include roofing and siding replacements, as well as window, gutter, and door/frame work.

- Project scope and timelines: Work cited ranges from siding-only projects to multi-element renovations (roof, siding, windows, gutters). Timelines vary widely: some crews completed work in a few weeks, while others reported multi-month timelines and delays, particularly after severe weather events.

- Quality of workmanship and finish: Positive notes highlight thorough, high-quality workmanship and good finish results in some cases. Negative reports describe issues such as nails left on site, a rushed roof job, and certain components (e.g., doorbells or wiring) not being completed or properly addressed.

- Communication: Communication experiences are inconsistent. Some customers praised proactive project managers and responsive owner engagement, while others experienced variable or improved communication only later in the process.

- Subcontractor payments and business practices: There are multiple serious allegations regarding nonpayment of subcontractors and ethical concerns about the owner. Some reviewers describe the company as not paying subs and label the owner as unethical or dishonest; others do not mention these issues. Potential customers should verify subcontractor payment practices and request verifications or references.

- Safety and conduct observations: At least one testimonial reports a driver using a cell phone and swerving in traffic, raising safety concerns about company conduct and culture.

- Staffing and project management changes: In weather-related work, initial staff or teams were replaced or let go partway through a project, with some workers staying on to finish the job. This suggests potential volatility in teams assigned to projects.

- Brand and identity notes: Some comments reference Division 7 and BRG (Building Resource Group), implying possible brand changes or related entities. Confirm the exact company name and scope of work when contacting them.

- Overall stance: The collection includes highly positive endorsements for insurance support, project management, and finished work, alongside strong warnings about financial practices and some workmanship/communication shortcomings. Prospective customers should conduct due diligence, request recent references, clarify payment terms with subs, and obtain a detailed written contract and timeline.