Feldco Windows, Siding, Doors & Roofing of Cedar Rapids

Summary: Customers describe Feldco’s window/door sales and service as friendly and professional, with staff such as Matt and Cody receiving frequent praise for knowledge, responsiveness, and a no-pressure approach. The sales process is noted as informative, including product demonstrations and clear explanations of installation steps and processes, with binder materials that aided decision-making. Pricing discussions often involved adjustments or financing to fit budgets, with multiple reports of obtaining satisfactory or reasonable pricing and manager involvement to adjust estimates. Service outcomes include timely responses to issues (e.g., replacing leaking French doors) and generally high-quality products, especially windows. Overall, experiences emphasize helpful staff, clear product information, and an effort to work within customers’ budgets, though one customer claimed pricing was excessive.