James Russell Roofing & Restorations, LLC.
6584 Poplar Ave Floor 2, Memphis, TN 38138, USA
- Crone Construction is commonly described as reliable and easy to work with for a range of projects, including window replacements, siding, roofing, porches, bathroom remodels, painting, and custom built-ins. Many customers note the crews are courteous, respectful of yards and homes, and capable of handling both large and small jobs.
- Pricing is frequently described as fair and transparent, with clear explanations of costs that help customers decide what they need or want. Several reviews credit competitive pricing and straightforward estimates.
- Work quality and outcomes are repeatedly praised: installations are described as professional and precise, and some projects result in noticeable improvements in energy efficiency and comfort (e.g., cooler homes after window/roof work).
- Communication and responsiveness are a common strength, with customers highlighting prompt replies, attention to questions, and owner involvement in addressing concerns.
- A minority of experiences point to issues: missed or late appointments, scheduling errors, and a representative who was dismissive or inconsistent. There are reports of rework being necessary (e.g., incorrect tile) and challenges with problem resolution when specific staff were involved.
- Some reviewers note that the experience can depend on the staff assigned to a project; in several cases, the owner (Lee Crone) and other team members were described as taking corrective action and delivering better follow-through.
- Overall, most customers would recommend Crone Construction for both big and small projects, while a few advise potential customers to confirm scheduling and communication expectations to avoid the common drawbacks associated with project management.
Wood
Excellent
Very fast and responsive; quick to answer calls and texts throughout projects
Some reviews note miscommunication or rude behavior from a representative, missed appointment, and select workmanship issues requiring rework or corrections.
Not mentioned
Excellent
Pricing described as fair and competitive with good value for the quality and outcomes.
Not mentioned
6584 Poplar Ave Floor 2, Memphis, TN 38138, USA
5050 Poplar Ave Suite 1025, Memphis, TN 38157, USA
9277 Cordova Park Rd, Cordova, TN 38018, USA