Graves Brothers Home Improvement
3200 Court St, Syracuse, NY 13206, USA
- Overall, feedback is mixed but leans positive for CCC’s professionalism, honesty, and high-quality workmanship on exterior projects (roofing, fascia/soffit, gutters, and siding). Several customers praised fair estimates, little to no upselling, prompt communication from Adam and Paige, and thorough, respectful service.
- Common positives include: detailed in-person assessments, use of high-quality materials (e.g., GAF shingles), swift completion (some jobs finished in one day or within a couple of days), impressive cleanup, and strong coordination with other contractors (such as gutter installers). Multiple reviews highlighted reliable scheduling, clean job sites, and noticeable improvements in roof decking, flashing, and overall appearance.
- Several customers noted good value and competitive pricing, with some stating they would hire CCC again for future exterior work, including siding.
- Notable praise for the owner and crew’s work ethic, professionalism, and willingness to answer questions and provide guidance, including pre-repair or diagnostic suggestions.
- Negative points include: one review alleging unprofessional behavior toward other roofing crews, described as harassing and obscene; another review reported repeated no-shows for follow-up fascia/soffit work, though final resolution was achieved after addressing the issue; a brief remark about questionable driving was also noted.
- Practical takeaways for potential customers: CCC appears capable of handling large, multi-component exterior projects with coordinated crews and fast turnaround, often with thorough cleanup and strong customer communication. Prospective buyers should be aware of mixed experiences regarding follow-through on certain service visits and consider validating post-project support timelines.
No specific siding materials are mentioned; reviews reference roofing materials (shingles), decking, plywood underlayment, weather barriers, flashing, fascia and soffit, and gutters.
Excellent
Typically very prompt; reviews note quick responses, scheduling, often same day or within 24 hours.
Some complaints about unprofessional behavior by certain staff, unresponsiveness and missed follow-ups on fascia/soffit work; overall reliability concerns from a minority of reviews.
Master Installer Warranty
Excellent
Reasonable and competitive pricing; good value for money; quotes often aligned with or better than alternatives; no nickel-and-diming.
No maintenance tips provided in the reviews.
3200 Court St, Syracuse, NY 13206, USA
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