Graves Brothers Home Improvement
3200 Court St, Syracuse, NY 13206, USA
Customers consistently report positive experiences with C. Michael Exteriors across siding, windows, and bathroom projects. Practical takeaways for potential customers include:
- Project types: siding on an older home (105 years), multiple window replacements, bathroom renovations (including tub/shower conversions and walk-in showers), and living room bow window work.
- Timeliness and efficiency: many jobs are completed quickly, such as windows installed in one day or full bathroom remodels completed in about three days; crews generally worked efficiently with minimal downtime and cleaned up daily.
- Quality and workmanship: reviewers praise the quality of work, attractive results (e.g., new siding, updated bathrooms, new windows), and attention to detail.
- Professionalism and service: crews are described as courteous, professional, neat, and respectful of property; strong, ongoing communication between office staff and customers; measuring and pre-install steps are highlighted as thorough.
- Communication and coordination: customers note good communication for scheduling and during projects, though a few mention occasional gaps with corporate install-date notices.
- Value and pricing: one quote was perceived as high but justified by the project scope and duration; multiple reviews acknowledge good value given the extent of work.
- Warranties and assurances: several compliments mention lifetime insurance coverage on the work.
- Overall recommendation: many reviewers state they would strongly recommend the company to friends and family.
- Notable staff: several installers and sales staff receive specific praise for their professionalism and responsiveness (examples include names such as Dennis, Don Osborne, Bob Topolski, Chauncey, Patrick, Mike, Jack, Ryan, Dan, Jose, Adam, Joe, Tony, Brad).
No specific siding materials are named in the reviews; mentions siding installation in general (color noted in one review).
Excellent
Very responsive
Communication/scheduling issues with install dates and corporate coordination; some mentions that pricing seemed high
No warranties mentioned
Excellent
Generally positive value; some notes that prices were high but the work justified it, with mentions of reasonable prices for the extent of work
They explained how to keep the new installations clean; follow their maintenance guidance
3200 Court St, Syracuse, NY 13206, USA
106 Arterial Rd, Syracuse, NY 13206, USA
3479 Stiles Rd, Syracuse, NY 13209, USA