James Russell Roofing & Restorations, LLC.
6584 Poplar Ave Floor 2, Memphis, TN 38138, USA
Reviews of Bluff City Exteriors describe a range of exterior projects—siding repair and replacement, Hardie board upgrades, window replacement, gutters, shutters, painting, and related remodeling—carried out by professional crews. Practical takeaways for potential customers include: consistent communication and regular project updates; on-schedule progress and efforts to keep the worksite clean and minimally disruptive; a structured, specialist-driven workflow that handles tasks efficiently; and generally competitive pricing with reports of good value. Several reviews note transparent processes from quoting to completion and, in at least one case, not collecting final payment until the work was completed to satisfaction. The experience is often praised for attention to detail, quality craftsmanship, and noticeable results that improve curb appeal and sometimes reduce exterior noise. Noted challenges include language barriers with Spanish-speaking crew members that occasionally affected detail communication, a desire for pre-purchase window samples, and the importance of clearly documenting exact specifications at the start to avoid misunderstandings. Overall, most customers would recommend Bluff City Exteriors and would consider hiring them again.
Hardie board (fiber cement siding)
Excellent
Very timely communication
Occasional communication challenges due to multilingual crew; wait times due to high demand; occasional issues during installation that required supervision
Not mentioned
Excellent
Competitive pricing and good value for money
None mentioned
6584 Poplar Ave Floor 2, Memphis, TN 38138, USA
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