Graves Brothers Home Improvement
3200 Court St, Syracuse, NY 13206, USA
- Customer experiences are mixed: some praise professionalism, quality workmanship, and thorough cleanup; others report communication and reliability issues.
- Positive outcomes frequently noted: high-quality roof and siding results, on-time completion, clean job sites (no nails, tidy daily cleanup), and quotes that clearly stated scope (in some cases including wood replacement).
- Pricing comments vary: several customers found Amtek competitive or lower than competitors; one account felt their quote was the highest among several estimates.
- Scheduling and communication concerns: at least one instance of a rescheduled estimate with no show or call, and general difficulty reaching the company reported by multiple customers.
- Warranty and scope concerns: at least one report of a warranty reduction from 5 to 3 years; another note about miscommunication or not listening to stated preferences affecting the initial estimate.
- Long-term relationship: one longtime customer describes Amtek as a go-to contractor for 20+ years, citing on-time performance and cost savings versus competitors.
- Specific positive details: some crews led by a supervisor (e.g., Vince) praised for professionalism, quiet work, and considerate behavior; overall appearance and finish of shingles and siding described as favorable.
Vinyl siding and wood siding (wood replacement mentioned).
Excellent
Typically on-time with prompt responses; some scheduling delays or missed appointments noted.
Poor communication and scheduling issues (missed appointments) and pricing concerns.
A warranty was offered, originally 5 years, later reduced to 3 years.
Fair
Pricing described as generally competitive and transparent; some quotes were higher than others, while one included wood replacement.
No maintenance tips mentioned.
3200 Court St, Syracuse, NY 13206, USA
106 Arterial Rd, Syracuse, NY 13206, USA
3479 Stiles Rd, Syracuse, NY 13209, USA